“Only connection option is Wifi direct. Installed it quickly goes "offline". The Geek Squad said the printer only supports 2.5GHz & my network band is 5GHz so they are incompatible. I can't find the GHz restriction in the documentation. Is this true?”
Answer This Question
1-1 of 1 Answer
Hello and thank you for asking. The HP Smart Tank 6001 printer can be connected to the 2.4 GHz and 5 GHz WiFi bands If you are having connection issues, please contact HP Support. They can help you with that. You can also reach out to the Best Buy Geek Squad.
Sorry, there was a problem. Please try again later.