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Hello Mike, If you haven’t done so already, please try uninstalling, then reinstalling. If this dies not work Please reach out to HP Customer Service, they are very helpful!! https://support.hp.com/us-en/contact Hope this information has been helpful! HP products are truly a “Best Buy”!
Sorry, there was a problem. Please try again later.We are sorry to hear about your issue. We recommend reaching out to HP Support for further assistance. You can also reach out to the Geek Squad at Best Buy.
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