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Thank you for the question. The Envy 14-ef2023dx has onboard RAM - soldered to the motherboard. Technically the RAM can be upgraded if de-soldered from the motherboard. Since this may be a difficult job for a DIY user, the official stance is that it is not upgradeable. Yes, the hard drive can be switched out for one of more capacity. We recommend that upgrades be performed by a professional technician to ensure that adjacent components are not damaged in the process and the warranty is kept intact.
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