Questions & Answers

Q: QuestionIs this an OLED display? If not, what model has that?

Asked 5 years ago by dons.

• A:Answer It actually has an AMOLED display, which is an improvement over a standard OLED.

  Answered 5 years ago by HP Team

  
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Q: QuestionWhen was this model originally released? Would it be considered the "2019" model (or 2020)?

Asked 5 years ago by eljeffe58.

• A:Answer This model was released in late 2019. It is a current model.

  Answered 5 years ago by HP Team

  
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Q: QuestionIs screen burn-in a problem in this model because it has a 4k OLED screen?

Asked 5 years ago by alex.

• A:Answer OLED screens can have a problem with burn in, but typically over a period of several years. Leaving the computer on for extended periods can exacerbate the problem.

  Answered 5 years ago by HP Team

  
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Q: QuestionWhat is the screen refresh rate?

Asked 5 years ago by Beast.

• A:Answer This screen has a 60Hz refresh rate.

  Answered 5 years ago by HP Team

  
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Q: Questionis this support 4G LTE? If not then which one does?

Asked 5 years ago by as.

• A:Answer Unfortunately, laptops that support LTE are uncommon outside of LTE provider locations. This model is not LTE capable, but can be used with a mobile hotspot.

  Answered 5 years ago by HP Team

  
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Q: QuestionCan this laptop play fortnite, minecraft bedrock edition, minecraft java edition, or call of duty warzone?

Asked 5 years ago by Bob.

• A:Answer This is not a gaming laptop. You should be able to play fortnite, minecraft, but call of duty warzone required a dedicated graphic processor. This does not have that.

  Answered 5 years ago by HP Team

  
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Q: QuestionCan I connect a monitor to this? There’s a port on the back right corner (maybe a USB-C port?) and I’m trying to figure out what it does. If I can connect a monitor I assume I need an adapter since there isn’t an HDMI port.

Asked 5 years ago by Tom.

• A:Answer The USB-C ports on this laptop can be used to connect a display. You will need to get a USB-C to HDMI adapter to connect an HDMI monitor.

  Answered 5 years ago by HP Team

  
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Q: QuestionHow bright is the display in terms of nits? The envy with 250 nits is too dim to me. Is this brighter?

Asked 5 years ago by Question.

• A:Answer The HP Spectre x360 - 13-aw0003dx laptop has a brightness of 400 nits.

  Answered 5 years ago by HP Team

  
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Q: QuestionDoes this come loaded with office? Word, publisher? Anything?

Asked 5 years ago by Realtorlady.

• A:Answer Hi. Yes this comes with a 1 month trial for new Microsoft Office 365 customers that can be renewed for a year at a time for $70/yr.

  Answered 5 years ago by HP Team

  
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Q: Questiondoes this have a sd card reader?

Asked 5 years ago by msnancy.

• A:Answer Yes, the HP Spectre x360 - 13-aw0003dx has a microSD media card reader.

  Answered 5 years ago by HP Team

  
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Q: QuestionWhen purchasing this laptop does it come with the HP Digital Pen?

Asked 5 years ago by k.

• A:Answer Yes, it comes with the HP Digital Pen, not to be confused with the HP Tilt Pen.

  Answered 5 years ago by Tiago0626

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Q: QuestionCan I add 2 monitors to this laptop?

Asked 4 years ago by SaltlifeJr.

Q: QuestionWhat is the life of the HP Spectre X.?

Asked 4 years ago by Vkey.

• A:Answer The HP Spectre x360 Model 13-AW0003DX was introduced in September 2019. This is still a current model laptop.

  Answered 4 years ago by HP Team

  
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Q: QuestionDoes anyone know if we can purchase the leather case it normally comes with?

Asked 4 years ago by Coptiu34.

• A:Answer You would need to check on the website or contact support

  Answered 4 years ago by DevelopersVerified Purchase

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Q: QuestionCan I connect a printer with the USB port

Asked 4 years ago by mfbp.

• A:Answer Yes, you can connect a printer to a USB port on this laptop.

  Answered 4 years ago by HP Team

  
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Q: Questionis this the 2020 version?

Asked 4 years ago by mehere.

• A:Answer Yes, this is a 2020 model.

  Answered 4 years ago by HP Team

  
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Q: QuestionCan I use a cell plan to insert a SIM card for this laptop. I need data on the road and this looks like a good choice

Asked 4 years ago by KDC.

• A:Answer No. It is not a mobile laptop.

  Answered 4 years ago by LarueVerified Purchase

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Q: QuestionWhy is this product on clearance?

Asked 4 years ago by 123456.

• A:Answer New intel gen 11 devices are now available. In my opinion, it's a great deal for a 4k display.

  Answered 4 years ago by LarueVerified Purchase

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Q: QuestionIs the pen professional enough to draw pictures?

Asked 5 years ago by Howard.

• A:Answer It's a decent pen yes, but as I have the ipad pencil as well I can tell you the ipad is better. The levels of sensitivity on the HP is good but better on the ipad. This pen on the HP I personally use for signatures and basic art editing, not photoshop or for drawing but that's me.

  Answered 4 years ago by jdavis1735Verified Purchase

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