Questions & Answers

Q: QuestionWill it be available at $1099 again any time soon?

Asked 5 years ago by Igor.

• A:Answer The $1099 price tag was pre-thanskgivings sales, as a special offer to members. I purchased four of them at the special price. I doubt you will find such a discount in a regular sales period, perhaps if you wait till Christmas.

  Answered 5 years ago by Adzia

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionDoes this laptop 15-DF1033DX has an international warranty. I am planning to take my laptop to India. Can i avail warranty there. I am not sure if this particular model is available in India though

Asked 5 years ago by FA.

• A:Answer Yes, this laptop is covered under the Global warranty. Here is a link with information on Global Warranty/international coverage from HP: https://support.hp.com/us-en/document/bpr01266

  Answered 5 years ago by HP Team

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes anybody have any experience with thunderbolt 3 docks for this laptop? I'm looking for one that will run a 4k monitor, as well as provide extra USB A 3.1 ports, and one that will provide host charging.

Asked 6 years ago by MtoxrdrMike.

Q: QuestionHello, Is it possible to have this laptop (or similar spectre x360 model) with an AZERTY Keyboard ? Thank you

Asked 6 years ago by Daryl.

• A:Answer This is a preconfigured model, and cannot be upgraded or changed in this fashion prior to purchase.

  Answered 5 years ago by HP Team

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: Questiondoes this come loaded with windows 10 pro?

Asked 6 years ago by hefi.

• A:Answer No, it comes pre-loaded with Windows 10 Home 64Bit, you can upgrade to Windows 10 Pro by purchasing a Pro Key via the Microsoft Store online for $99 and once you enter in the key it will automatically unlock the features for Windows 10 Pro like Bitlocker, Remote Desktop, etc...

  Answered 6 years ago by TedjVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionIs this laptop rose gold (or similar) on the sides? It's hard to tell in the photos but this appears to be the case.

Asked 6 years ago by Tony.

• A:Answer Yes.

  Answered 5 years ago by MoeA

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionThis laptop comes with an international warranty ?

Asked 6 years ago by Ronak.

• A:Answer Yes, this laptop is covered under the Global warranty. Here is a link with information on Global Warranty/international coverage from HP: https://support.hp.com/us-en/document/bpr01266

  Answered 5 years ago by HP Team

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionCan a docking port be used via the thunder bolt c? If so can a docking port with at RJ45 ethernet be functional? Will video card support 2 additional monitors through docking port?

Asked 6 years ago by Jataylor.

• A:Answer You can use either a HP Docking Station or a Universal Docking Station connected by either USB 3 or Thunderbolt. Docking Stations connected by Thunderbolt will offer more connections via the docking station, but both USB 3 and Thunderbolt docking stations can support multiple monitors and Network Port built in. You just have to compare docking stations and ports built in, each docking station offers different options. If you don't want to go with a docking station, you can get USB 3 or Thunderbolt HDMI / Display Port Adapter for each display instead and connect directly to additional monitors. The laptop has one HDMI port built in.

  Answered 6 years ago by TedjVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionI see this comes with Nvidia MX250 2GB instead of GTX, Will the MX card support an external 4K monitor? Primarily will use for photo/video editing.

Asked 6 years ago by KH.

• A:Answer Yes, you can connect via Thunderbolt, HDMI, or USB3 to HDMI adapter.

  Answered 6 years ago by TedjVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: Questioni saw same feature but diffrant price..this also comes a brand new laptop or ?

Asked 6 years ago by Anonymous.

• A:Answer I would recommend reaching out to the customer service team at Best Buy.

  Answered 5 years ago by HP Team

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWhat graphics card does this have? Bestbuy says NVIDIA GeForce MX25, and also states it's integrated, but the HP website states integrated Intel® UHD Graphics 630 for this model number. Which is correct?

Asked 6 years ago by Ebestreview.

• A:Answer I has both. Graphics (discrete)NVIDIA® GeForce® MX250 (2 GB GDDR5 dedicated) Graphics (integrated)Intel® UHD Graphics 630

  Answered 2 years ago by HP Team

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionIs this product covered under 'International' Warranty. I want it to buy from the US and use in India.

Asked 6 years ago by Vijay.

• A:Answer Yes, this laptop is covered under the Global warranty. Here is a link with information on Global Warranty/international coverage from HP: https://support.hp.com/us-en/document/bpr01266

  Answered 5 years ago by HP Team

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionCan I use this laptop while traveling in UK and India where voltage is 220v? https://www.bestbuy.com/site/questions/hp-spectre-x360-2-in-1-15-6-4k-ultra-hd-touch-screen-laptop-intel-core-i7-16gb-memory-512gb-ssd-32gb-optane-dark-ash-silv Thank you,

Asked 6 years ago by Kaivi.

• A:Answer im currently using in Peru and in here there's only 220v format

  Answered 5 years ago by flor

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionVideo graphics array specifications?

Asked 6 years ago by Gary.

• A:Answer Here are the display specs: HP - Spectre x360 2-in-1 15.6" 4K Ultra HD Touch-Screen Laptop - Intel Core i7 - 16GB Memory - 512GB SSD + 32GB Optane - Ash Silver

  Answered 2 years ago by HP Team

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes Hp provides a worldwide warranty with this product or the warranty is only valid within the country?

Asked 6 years ago by James.

• A:Answer Here is a link with information on Global Warranty/international coverage from HP: https://support.hp.com/us-en/document/bpr01266

  Answered 5 years ago by HP Team

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes this come with 1 year free warranty (not the geeksquad one)

Asked 6 years ago by Anonymous.

• A:Answer This will come with a one-year manufacturer's warranty for the hardware and 90-day phone tech support for software. This does not cover accidental damage, or damage as a result of a power outage/surge. For further details, this link covers the Warranty and Support guidelines: http://h10032.www1.hp.com/ctg/Manual/c00747726.pdf

  Answered 5 years ago by HP Team

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes it come with an International warranty?

Asked 6 years ago by Gagan.

• A:Answer Here is a link with information on Global Warranty/international coverage from HP: https://support.hp.com/us-en/document/bpr01266

  Answered 5 years ago by HP Team

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWhat is the rated battery life compared to other 15.6 in HP touch screens

Asked 6 years ago by Carebear.

• A:Answer Honestly, it depends what your doing. When I just browse, use office with some of the basics, i get around 7-9 hours. With having a USB C charger and their regular charger, the laptop charges pretty fast. This laptop does not drain fast if that's what your asking.

  Answered 6 years ago by GForce

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: Questionhow many ssd m.2 slot?

Asked 6 years ago by nightcap.

• A:Answer There are no expansion slots (M.2) on this laptop.

  Answered 5 years ago by HP Team

  
  Helpful (0)Unhelpful (0)ReportAnswer this question