I have a Victus for 1 week and screen freezes while I am using it. Do not use it for games, just for study. Does not respond on CTRL ALT Delete and I need to turn off manually. Should it be a sign of some defect? null

Question

Brady · Accepted Answer

Sounds like a defect. Mine runs really good on games. You should take it back and get another one

HP Team · Answer

We are sorry to hear about your challenges. We recommend reaching out to HP Support for further assistance: https://support.hp.com  Or you can reach out to the Geek Squad at Best Buy.

“I have a Victus for 1 week and screen freezes while I am using it. Do not use it for games, just for study. Does not respond on CTRL ALT Delete and I need to turn off manually. Should it be a sign of some defect?”

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