“I can't access a couple of the apps or functions (heart rate, fitness, microphone, etc...) on my watch because of the screen overlay. How do I get rid of it”

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• We suggest that you try a factory reset on your smartwatch by holding down the button for sixty seconds until the watch reboots. If your problem still persists please call Huawei support at 1-888-548-2934. (SP)

  Answered by Huawei Customer Care 9 years ago

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