“Hi, all of a sudden my hypervolt go 2 won't charged after the battery died. Any suggestions? A friend of mine said he had the same problem with hers.”

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• I had this issue when trying to charge with any usb-C to usb-C cable. You can only charge with a usb-C to usb-A cable like the one that comes in the box. If you’re using a usbC to usbC cable, try usbC to usbA

  Answered by LiamS 1 year ago

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• Call support and they will send you new device

  Answered by BorisN 1 year ago

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• Please reach out to our team at [email protected] and one of our agents would be happy to troubleshoot this issue and help get it resolved!

  Answered by Hyperice 1 year ago

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