Questions & Answers

Q: QuestionCan if be be connected To a separate mic like a blue yeti?

Asked 1 year ago by Slickz1202.

• A:Answer The mic can be removed and your PC should be able to detect the headset separate from the mic, Yes.

  Answered 1 year ago by ShowoffVerified Purchase

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Q: QuestionIf you want to use these for PC and PS5, do you have to keep moving the dongle back and forth between each device? I would prefer to be able to just plug something in and just leave it.

Asked 2 years ago by Anonymous.

• A:Answer Correct, the dongle would need to be plugged into whichever device you'd like to use it on

  Answered 1 year ago by AustinMVerified Purchase

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Q: QuestionDo these auto disconnect after 10 minutes if the mic isn't being used? Is there a way to turn off the auto timer and leave them on on and running even if there is not mic input?

Asked 2 years ago by Adam.

• A:Answer As long as there is audio output going through they won't shut off. Would be pretty insane to be watching a video and have them shut off because you weren't talking to yourself. They only shut off if both input and output aren't happening.

  Answered 2 years ago by DENKIVerified Purchase

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Q: QuestionDoes this work with Xbox too?

Asked 2 years ago by Anonymous.

• A:Answer Yes- pc or Xbox

  Answered 1 year ago by HappyWithThisVerified Purchase

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Q: QuestionDoes this headset work on Xbox and do all the hyper x that say windows work on Xbox series s/x

Asked 3 years ago by Jeff.

Q: QuestionCan they be used plugged into a computer with a USB C cable? Or do they only work wirelessly with the USB RF dongle?

Asked 3 years ago by will.

• A:Answer Unfortunately you cannot use them wired at all. Only wireless

  Answered 2 years ago by TomRVerified Purchase

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Q: QuestionWill these Headphones work any different while they are plugged in to the power supply? For example, if I bought the wired ones instead, would these RF ones have the same quality of sound as a wired pair while the power supply is in. RF = Radio Frequency

Asked 3 years ago by RayRay.

• A:Answer The quality is excellent- the charge lasts a couple weeks! Signal is really strong!

  Answered 1 year ago by HappyWithThisVerified Purchase

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Q: QuestionDo this headset support sidetone? If so, does enabling sidetone persist after power cycling? Or, does sidetone need to be enabled every time the headset is powered on?

Asked 3 years ago by Tim.

Q: QuestionIs there any estimate when this headset will be available? The release was announced to be in February 2022, yet it;s not possible to buy them. An update on release/availability would be appreciated.

Asked 3 years ago by James.

• A:Answer Its avilable to purchase on here for pickup at the end of march, in hyperx discord they have said the estimated release was moved to April

  Answered 3 years ago by Nicholas

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Q: QuestionWhen does "HyperX - Cloud Alpha Wireless Noise Cancelling Over-the-Ear Gaming Headset for PC" release? Different websites said Feb 2022. Doesn't look like that is the case.

Asked 3 years ago by Dramion.

• A:Answer They are out now

  Answered 3 years ago by RookVerified Purchase

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Q: Questioncan i connect this to my phone/tablet?

Asked 1 year ago by Aleksthered.

• A:Answer No - Wireless headsets without Bluetooth technology require a USB-dongle to be plugged into the PC or Gaming console they are connected to. As tablets and phones do not have a USB-A port, a wireless headset with a dongle - and not Bluetooth enabled - will not function.

  Answered 1 year ago by Renew4Me

  
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Q: QuestionDoes this support xbox series x? If so, how do you connect them?

Asked 1 year ago by EdwardV.

• A:Answer No it does not

  Answered 1 year ago by RickySVerified Purchase

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Q: QuestionHow long does it take to fully charge headphones out of box?

Asked 3 years ago by sandy.

• A:Answer It came precharged at 80 percent, but it may not be the case for all.

  Answered 3 years ago by AnonymousVerified Purchase

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Q: QuestionCan the USB that come with it purchase separately?

Asked 1 year ago by Shanna.

• A:Answer Can USB that comes with it be purchased separately

  Answered 1 year ago by Anonymous

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