“Hey, i bought this desktop 5 days ago exactly and i went to download some games but i see that the keyboard and mouse wont work at all for me and i tried the other USB ports but nothings working PLEASE HELP !?”

Asked by JeremyA31 8 years ago

1-2 of 2 Answers

make sure the devices are plugged in all the way and make sure if you are using devices other than the ones that came with the machine you have the proper drivers
Answered by captiveking 8 years ago
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Hi JeremyA31, If you are able to access the computers BIOS screen then theres no issue with the keyboard and mouse but if its Windows boot then it could be a driver issue. Can you contact our tech support team and they can help you trouble shoot further after the Windows boot. Please contact 888-618-6040 to reach our tech support team and someone will assist you.
Answered by iBUYPOWER Product Expert 8 years ago
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