“Hi, I'm trying to reset my pc and it says insert your windows installation or recovery media and I have the dvd disk that it came with but I can't find a place to insert my disk.”

1-2 of 2 Answers

• Sadly, the machine most likely did not come with a DVD drive. I know that my machine did not. For you to use this disk you will need to purchase an external DVD drive from the retailer of your choice. sorry, wish i had a better answer for you.

  Answered by Sporkula 7 years ago

  • Verified Purchase
  • 

  Helpful (0)Unhelpful (0)

  Report

  Sorry, there was a problem. Please try again later.

• Unfortunately it doesn’t have one

  Answered by Cikcik1 7 years ago

  • Verified Purchase
  • 

  Helpful (0)Unhelpful (0)

  Report

  Sorry, there was a problem. Please try again later.