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Since this system came with Windows 10, the system is already registered with Microsoft, you can download Windows 10 copy from the Microsoft website and install it. https://www.microsoft.com/en-us/software-download/windows10ISO
Sorry, there was a problem. Please try again later.Reset the computer. This will bring the computer to its original state. Take it back to Geek Squad, these guys are good. I know it is sometimes hard for a tech to diagnose and repair a computer via a phone call. These guys are pretty good. Give them another chance.
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