Questions & Answers

Q: QuestionWill this Gaming Desktop work with a VGA ViewSonic 9 yr old Monitor? I am aware it requires a VGA to HDMI cord to connect, but am reading that my Monitor may not work with the provided Graphics card. Thank you.

Asked 5 years ago by redfox.

• A:Answer Hello, I’d assume that it would work. The graphics card just sends a display signal to the monitor, nothing else. The computer’s resolution would probably need to be downscaled to fit the capabilities of the monitor, though. Other than that there shouldn’t be a problem. Good luck!

  Answered 5 years ago by bluefoxVerified Purchase

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Q: Questionin fortnite is it better to run direct x12 or dirext x11

Asked 5 years ago by Anonymous.

Q: QuestionI recently bought this, and in my Windows OS Settings, there is only the option to connect to Ethernet and not Wifi. I have screwed the wifi antennas in, and I still cannot seem to connect to wifi wirelessly. What could I do to trouble shoot?

Asked 5 years ago by L.

• A:Answer We are deeply sorry to hear that your purchase of our iBUYPOWER gaming desktop was not completely to your satisfaction. We value each of our customers’ feedback and will do our best to update and solve any issues you may be having. Please reach out to us in order for us to assist and troubleshoot your new gaming desktop. We will see what we can do to quickly help ensure your gaming system is up and running as soon as possible. Customer Service Hours: Mon - Fri: 8:30 am - 5:30 pm PST Toll Free: (888) 462-3899 Phone: (626) 269-5200 Email: [email protected] Chat: https://www.ibuypower.com/Support Technical Support Hours: Mon - Fri: 8:30 am - 5:00 pm PST Toll Free: (888) 618-6040 Phone: (626) 269-5170 Email: [email protected]

  Answered 5 years ago by iBUYPOWER Product Expert

  
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Q: QuestionHi, Im about to get one of these and I would like to know how good will this run on gta5 and fortnite? Thanks!

Asked 5 years ago by Presron.

• A:Answer Hello, This system will run those games well!

  Answered 5 years ago by iBUYPOWER Product Expert

  
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Q: QuestionCan this PC run WWII games like Call of Duty, etc.?

Asked 5 years ago by redfox.

• A:Answer Hello, Yes this PC can run those types of games!

  Answered 5 years ago by iBUYPOWER Product Expert

  
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Q: QuestionDoes this gaming pc get bugs easily?

Asked 5 years ago by Pdog757.

• A:Answer Hello, This PC should not bug easily if you are not downloading unsafe software.

  Answered 5 years ago by iBUYPOWER Product Expert

  
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Q: QuestionI don’t have a monitor but I have a Rocky TVs can I still activate windows 10 home and download games on it

Asked 5 years ago by Colin.

• A:Answer Hello, Yes, Windows 10 Home won't be affected if you decide to use a TV instead of a monitor and you will still be able to download games on your PC. Best, iBUYPOWER Sales Team

  Answered 5 years ago by iBUYPOWER Product Expert

  
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Q: QuestionCan this pc is compatible with ddr4 16gb 2400MHz

Asked 5 years ago by Dd.

• A:Answer Hello, Yes this system is compatible with that RAM configuration.

  Answered 5 years ago by iBUYPOWER Product Expert

  
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Q: QuestionCould you connect the new Oculus Quest 2 to play more powerful VR games?

Asked 5 years ago by acnotlhmoenny.

• A:Answer Hello, The Oculus Quest 2 is a mobile VR system, so you cannot hook it up to a computer.

  Answered 5 years ago by iBUYPOWER Product Expert

  
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Q: QuestionWhat Graphics cards can I change to for better graphics

Asked 5 years ago by Dilan.

• A:Answer Hello, There are a lot of graphics card upgrades you could make to this system, we suggest picking one that best fits your preferences.

  Answered 5 years ago by iBUYPOWER Product Expert

  
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Q: QuestionCan this computer handle gta 5 five m and forza?

Asked 5 years ago by WalterP.

• A:Answer Hello, This system can play those games, but you may experience slowdowns if you play on max settings.

  Answered 5 years ago by iBUYPOWER Product Expert

  
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Q: QuestionWill this PC run VR Chat and other high quality VR Games?

Asked 5 years ago by mlgstylecat.

• A:Answer Yeah I play vr chat using this computer mad funny and yessir

  Answered 5 years ago by CyrmzVerified Purchase

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Q: Questiondoes this pc have ddr4 ram if not what kind does it have

Asked 5 years ago by batman.

• A:Answer Hello, Yes this system has DDR4 RAM.

  Answered 5 years ago by iBUYPOWER Product Expert

  
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Q: QuestionCan I put a different graphics card in this? Like can I upgrade or would I have to get a better motherboard/pc

Asked 5 years ago by Soldiernuke14.

• A:Answer Sure you can no problem.

  Answered 5 years ago by Casey

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Q: Questionwhy when i try to change the color it say no asr vga card and asr usb led header

Asked 5 years ago by emory.

• A:Answer Hello, If you are having trouble with the RGB software, please contact the manufacturer of the software for help, as it does not belong to us.

  Answered 5 years ago by iBUYPOWER Product Expert

  
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Q: Questionhow much will you cost me to come in and let you install a grapics card

Asked 5 years ago by Emory.

Q: QuestionCan I upgrade this for 1440p gaming? I love this machine, but would love to buy some upgrades to enhance it - such as an RTX 2060 Super & another 8GB 2666MHz Ram - will these be enough for 1440p gaming? And will I also need to upgrade the Power Supply?

Asked 5 years ago by Tony.

• A:Answer Hello, Yes this PC is fully upgradable, those changes are good enough for 1440p gaming. You would have to upgrade the power supply though, since the one in the system is not enough for an RTX 2060 Super.

  Answered 5 years ago by iBUYPOWER Product Expert

  
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Q: Questionwhat is the motherboard

Asked 5 years ago by ineedtoknow.

• A:Answer gigabyte B365M DS3H Wifi

  Answered 5 years ago by johnnytwotimed

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Q: QuestionHow many ram GB does this pc have?

Asked 5 years ago by Chris.

• A:Answer No, this computer only has 8GB of RAM - but you can add additional sticks of memory up to 32GB with this motherboard. Just know that this motherboard only supports sticks with 2666MhZ.

  I would recommend:

  • 

    CORSAIR - Vengeance RGB PRO 16GB (2PK x 8GB) 2666MHz DDR4 C16 DIMM Desktop Memory - Black

    User rating, 4.78 out of 5 stars with 32 reviews.

    (32)

  Answered 5 years ago by Tony

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