“When using JBL headphones (with mic) my son can hear others but others only hear the game (not his voice). We purchased a splitter to connect the JBL headphones into the top of the PC. Unsure if we have missed something or our system has a malfunction?”
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Hello, When setting up the headphone make sure that the microphone from the headset is selected for the game he is playing. That should resolve any issues outside of drivers not being updated. Thank you.
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