“my audio and voice jacks came not working, both my headphones and microphone work on separate computers, the ports are too large and my cables are correct, is this covered by the warranty?”
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It’s probably the headset. See if you can switch over to a usb headset. They only work if you have a mic that uses both and even then sometimes it can be iffy. Go usb if you can for headsets it’ll make your life easier I promise
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