A:AnswerHello,
Yes, you will be able to use the Oculus Rift S VR headset on this system. Thank you and please let us know if you have any other questions!
A:AnswerJust got this the other day and swapped my old ssd into it. The drive bays are on the back panel on the bottom left. Took me about 15 mins. You can absolutely add a hdd no worries
A:AnswerI just bought the BB970 today and had the exact same issue. I ended up bringing it back to the store and Geek Squad tested it and said it was defective. They replaced it with a new one.
A:AnswerHello Isaiah,
We are sorry to hear you are having problems with the audio of your system. Some monitors do not have an audio feature, so please make sure that your monitor is capable of playing audio. Another thing you can try is plugging in a headset or earphones to the audio ports at the front of your system. If this does not work, please contact our Tech Support at (888)-618-6040 and they will be happy to further assist you. Our Tech Support hours are Mon-Fri from 8:30am - 5:00pm PST. Thank you!
A:AnswerHello Julie!
Everything on the computer is installed and set up to be working from the factory, so it's either something simple like plugging things in wrong or having something turned off on your system or hardware. Let's assume first that it isn't the PC. Use Windows Media player to play a tune that will give you steady sound so that you can test for the problem. Once you start the song, check the speaker icon at the lower right hand corner of your screen--left click on it and make sure your sound is on and turned up. If not, you will have to go to your Control Panel and turn things on there. Assuming it is turned on, since that is default, then plug your speaker plug into the light green receptacle on the rear of the computer. Hopefully, your plugs on your headphones are color coded. The one with black in the plug should be for sound. If you hear nothing, make sure that your sound is turned up on your headphones. Most headphones have their own volume control on the wire or the phones themselves. If still no sound, then try the other plug in the light green receptacle the same way. If still no sound, and the computer shows sound on at the icon, you may have defective headphones. Again, if you click the icon and it doesn't show turned on (which I actually believe the icon will show with a red circle and line through it if not turned on), then type "Control" in your search box in the lower left hand corner. It will bring up access to your control panel, so click on that and then go to "Sound." Make sure the Realtek sound is turned on. If your headphones aren't showing, then they are plugged in wrong, defective, or there is a problem with the driver or sound card on the computer. If you are unable to get sound doing all this, I would take the tower back to have it checked at the store where they can test everything out, or try another set of speakers or headphones, first. Good luck!
A:AnswerHello there,
This PC has the ability to connect to WiFi, but the system itself does not come with built-in WiFi. However, we do indeed include a WiFi adapter which will allow you to connect to your internet wirelessly. Thank you and please let us know if you have any other questions!
A:AnswerHello,
Even if the RAM mhz and DDR is the same, you may still encounter issues. If you want to add RAM to the computer, we recommend using the exact same model as the RAM already in there. Thank you for your question!
A:AnswerHello Gary,
The reason you are not seeing video when you connect the monitor to your motherboard is because the 9700F does not have integrated graphics. We would recommend connecting your monitor to the graphics card. Hope this helps and please let us know if you have any other questions!
A:AnswerI already purchased COD Modern Warfare prior to buying my new PC so didn’t look for or even knew about any code for a free game. Sorry, not much help. Maybe a Best Buy tech could help you.
A:AnswerHello,
You will be able to hook up 2 monitors, through the HDMI and DisplayPort video outputs. Hope this helps and please let us know if you have any other questions!
A:AnswerHello Tory,
This system does not have an SD card slot, but you can purchase an adapter to make the connection. Thank you and please let us know if you have any other questions!
A:AnswerHello Sal,
Since this graphics card is from Nvidia, we would recommend a G Sync monitor. However, the kind of monitor you want to get depends on your needs. If you play games and want it to look really smooth, then you should consider a monitor with a higher refresh rate. 144hz would work great with this computer if that is what you want. Thank you and please let us know if you have any other questions!
A:AnswerHello,
We use various brands of motherboards depending on what we have in stock at the time of assembly, so unfortunately we cannot provide information on the motherboard. Thank you and please let us know if you have any other questions!
