Questions & Answers

Q: QuestionDoes this computer have wireless internet connectivity?

• A:Answer Yes, this computer is Wi-Fi ready.

Q: QuestionIs the operating system already installed on this PC?

• A:Answer Yes, Windows 11 Home is already installed.

Q: QuestionDoes this desktop computer come with a keyboard?

• A:Answer Yes, this desktop computer includes a gaming keyboard.

Q: QuestionHow many cores does the processor have?

• A:Answer The processor has 20 cores for processing.

Q: QuestionWhat is the maximum wattage of the power supply?

• A:Answer The power supply maximum wattage is 600 watts.

Q: QuestionHow much RAM does this gaming PC have?

• A:Answer This gaming PC has 32GB of DDR5 RGB RAM.

Q: QuestionHow often is this specific model restocked? I don't have enough at the moment but was looking forward to buying it in the near future and wanted to know if I should even bother

Asked 1 week ago by Raziel.

• A:Answer Hello! This model is still available at certain locations but will get restocked again soon.

  Answered 1 week ago by iBUYPOWER Product Expert

  
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Q: QuestionI just got it shipped to me. Is it normal for there to be a small dent on the side?

Asked 10 months ago by Mel.

• A:Answer Hello! This depends on exactly where you're referring to, however, a dent on the case is typically not normal. If possible, we suggest reaching out to iBUYPOWER Tech Support so they can help determine what the issue is and provide a solution you. https://www.ibuypower.com/support/contact-us

  Answered 9 months ago by iBUYPOWER Product Expert

  
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Q: QuestionIs there a spot for an additional NVME?

Asked 6 days ago by Nvme.

Q: QuestionHow much fps can this PC run on fortnite?

Asked 1 week ago by fortnite.

Q: Questionwhy does my pc only have 465gb of storage when it should have 2tb

Asked 3 weeks ago by ssd.

• A:Answer Hello there. This PC model comes included with a 2TB SSD. If your SSD is a 512GB SSD instead, please reach out to iBUYPOWER Customer Support as soon as you're able for more information and possible servicing. https://www.ibuypower.com/support/contact-us

  Answered 3 weeks ago by iBUYPOWER Product Expert

  
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Q: Questionwhat's the mhz on the 2 16GB DDR 5 ram sticks?

Asked 1 month ago by Nacho.

• A:Answer Hi there! We offer a minimum of 5200MHz speed on our DDR5 RAM.

  Answered 1 month ago by iBUYPOWER Product Expert

  
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Q: Questionsome pictures show the graphics card with white accents and some show it all black. just curious what color it is exactly.

Asked 1 month ago by keaton.

Q: Questiondoes this come liquid cooled on cpu?

Asked 1 month ago by twix.

• A:Answer Hello! No, this prebuild system uses a tower air fan for CPU cooling, not a liquid cooler.

  Answered 1 month ago by iBUYPOWER Product Expert

  
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Q: Questionhow many ram sticks are included

Asked 3 months ago by Anonymous.

• A:Answer I’m pretty sure there are two ram sticks.

  Answered 2 months ago by DallasSVerified Purchase

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Q: QuestionI bought this in store last month and I'm so happy with it currently. However I do have a question, how long would you recommend I can go without cleaning the fans?

Asked 4 months ago by MariamShamana.

• A:Answer Hello! Awesome to hear you're enjoying your new PC! Technically, that depends on personal use and the environment it's in (season, dusty, pets, etc.). We suggest once a month, however, computers will still perform ok for far longer than that before dust buildup creates noticeable thermal increase. There is an iBUYPOWER blog and more resources online if you've got more questions. Enjoy! https://www.ibuypower.com/blog/general/how-to-clean-your-pc?srsltid=AfmBOorYyH1mErukQiG177F5CKr-nv3Xz8-7KTY3mOxwh9imSBLykhpW

  Answered 4 months ago by iBUYPOWER Product Expert

  
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Q: QuestionHow many fans are inside? One picture looks like 5 and another picture looks like 6.

Asked 4 months ago by BZGZ.

• A:Answer There are 5 fans in the PC.

  Answered 2 months ago by DallasSVerified Purchase

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Q: QuestionWhat is the iBuyPower model number or identifying number for this pc sold by Best Buy

Asked 4 months ago by Jose.

• A:Answer Hello! For this prebuild system, refer to SWI7N56T01 for our model number.

  Answered 4 months ago by iBUYPOWER Product Expert

  
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Q: QuestionI just bought this PC and as I was opening and setting it up I noticed it didn’t have the power cable in the box, I called support and she said I need to go back and get a power cable but in the past when I purchased one literally 2 years ago it came it!!

Asked 5 months ago by FaithS.

• A:Answer Hello there. Every PC is supposed to include a power cable. If yours did not, please reach out to iBUYPOWER Customer Support asap so we can help get you one. https://www.ibuypower.com/support/contact-us

  Answered 5 months ago by iBUYPOWER Product Expert

  
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