Questions & Answers

Q: QuestionMy pc did not come with the rgb software and i dont know the motherboard brand please help

Asked 5 years ago by deven.

• A:Answer Hello, The motherboard brand should be listed on the motherboard itself if you take a look through the side panel of the PC.

  Answered 5 years ago by iBUYPOWER Product Expert

  
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Q: QuestionWhen will this PC be available again around my area ? 06810

Asked 5 years ago by jo.

Q: QuestionIs thermal paste already applied to the CPU at the time of purchase from Best Buy?

Asked 5 years ago by JalenV.

• A:Answer Hello, Yes thermal paste is preapplied!

  Answered 5 years ago by iBUYPOWER Product Expert

  
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Q: QuestionHow many USB 2.0 ports?

Asked 5 years ago by oceangopher.

• A:Answer Hello, This depends on what model motherboard your system comes with, but it will have around 4.

  Answered 5 years ago by iBUYPOWER Product Expert

  
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Q: QuestionWhere does this wire go ?

Asked 5 years ago by Jhon.

Q: QuestionCan I add the RAM from my old PC to this build. This is the RAM I had, Corsair Vengeance LPX 16GB DDR4 RAM 3200

Asked 5 years ago by DESTROYERDEVO9.

• A:Answer Hello, If you are trying to add it to the 16GB this system comes with, we cannot guarantee it will work since there might be compatibility issues. If you are replacing the RAM in the system with your old kit, it will work.

  Answered 5 years ago by iBUYPOWER Product Expert

  
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Q: Questionwhat types of motherboards does this come with because i got gigabyte one is there anybetter one was looking to upgrade?

Asked 5 years ago by somebody.

• A:Answer My pc came with ASROCK b460 PRO, I'm not sure about others.

  Answered 5 years ago by Spades

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Q: QuestionWhat motherboard does this PC have

Asked 5 years ago by JohnSmith.

• A:Answer We are unable to specify the parts since we use a variety of models in our systems depending on stock.

  Answered 5 years ago by iBUYPOWER Product Expert

  
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Q: QuestionDoes this have an Ethernet port? Or will it only connect with WiFi?

Asked 5 years ago by JRock.

• A:Answer Yes it has a ethernet port which I use for more dynamic and faster connect.

  Answered 5 years ago by KaiTV

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Q: Questionso i keep trying to start my computer but it keeps saying windows failed to install your pc encountered an error click ok to restart.

Asked 5 years ago by langston.

• A:Answer Hello, Please contact our tech support at 888-618-6040 and they will be able to assist you!

  Answered 5 years ago by iBUYPOWER Product Expert

  
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Q: QuestionCan I use an elgato 4k60 pro MK2 with this build and do I need any upgrades if it is compatible?

Asked 5 years ago by OmegaChava.

Q: QuestionWhy is this currently unavailable ?

Asked 5 years ago by Daniel.

• A:Answer Its probably sold out, I just bought one 2 days ago.

  Answered 5 years ago by BottledPoe

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Q: Questionmy fan rpm went down from 2445 to 1985 how can i fix it?

Asked 5 years ago by somebody.

• A:Answer Hello, You can adjust fan settings in the BIOS.

  Answered 5 years ago by iBUYPOWER Product Expert

  
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Q: QuestionAnyone have idle temps and while under gaming load?

Asked 5 years ago by demir.

Q: Questionis this pc compatible with a bluetooth mouse and keyboard?

Asked 5 years ago by lauren.

• A:Answer Yes, this computer has bluetooth.

  Answered 5 years ago by JackG

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Q: QuestionWhat is the Motherboard model ATX what?

Asked 5 years ago by Kae.

• A:Answer We are unable to specify the parts since we use a variety of models in our systems depending on stock.

  Answered 5 years ago by iBUYPOWER Product Expert

  
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Q: QuestionIs this PC able to run Star Citizens without Crashing, and able to run on medium graphics.

Asked 5 years ago by Someone.

• A:Answer Yes, the Intel Core i7-10700F is more than enough to run Star Citizens smoothly.

  Answered 5 years ago by iBUYPOWER Product Expert

  
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Q: QuestionAre there fan mounts on the top of the case? If so, does it have enough room for a 140mm fan?

Asked 5 years ago by Asterisk.

• A:Answer Hello, You can mount fans at the top of the case. There is room for 2x 140mm fans.

  Answered 5 years ago by iBUYPOWER Product Expert

  
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Q: QuestionWhen will this restock?

Asked 5 years ago by Human.