“I bought this PC at bestbuy and everything is running perfect besides the mouse. The light is on but I dont see the mouse on my monitor. Key board works fine but not the mouse?”
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1-4 of 4 Answers
try to update the driver in device manager that might work.
Sorry, there was a problem. Please try again later.Is your mouse on the case screen? Mine defaulted as the primary display. Unplug the HDMI for it and try again before its properly setup. Otherwise try a different USB port?
Sorry, there was a problem. Please try again later.I bought this computer a week ago, and I had the same exact issue. I went into the Best Buy I ordered the computer at, and the manager tried replacing the mouse for me but he couldn't find one. He just heavily discounted another monitor (which I was going to get anyways), and I bought a nicer one.
Sorry, there was a problem. Please try again later.Check the monitor on the case - it is highly likely the mouse is over there. The case monitor, by default, extends your desktop. And it might be the opposite side than you think.
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