Questions & Answers

Q: QuestionWhat specific model and brand of ram does this pc come with? If you could provide the speed, brand, and type of ram it is that would help.

Asked 4 years ago by Monster123.

• A:Answer Hello, We use a variety of RAM sticks in our systems depending on what we have in stock, so we are unable to specify the brand. It is DDR4 2666mhz RAM.

  Answered 4 years ago by iBUYPOWER Product Expert

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionHey there. I’m very new at pc’s, this would actually be my first, but I saw that this computer comes with wifi. Does that mean I need to do anything to get internet? Or just set it up and go?

Asked 4 years ago by Anonymous.

• A:Answer Hello, The PC comes with WiFi antennas that you need to install on the back of the system. There should be instructions that come with the accessory bag on how to do that!

  Answered 4 years ago by iBUYPOWER Product Expert

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes this PC support the oculus quest 2 ?

Asked 4 years ago by Anonymous.

• A:Answer Hello, The GTX 1650 is not listed as a supported graphics card for the Oculus Quest, so we cannot guarantee that it will work with the system.

  Answered 4 years ago by iBUYPOWER Product Expert

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionHi I tried to contact your company via email and phone but i never received a response. New computer has been having software issues. Do you have any suggestions?

Asked 4 years ago by Lloyd.

• A:Answer 258304 and 258303 these are my ticket numbers. I also tried to call the numbers on your website and non of them are working. Please help me with this issue. Thank you

  Answered 4 years ago by Lloyd

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWould I be able to change the single 8gb RAM for dual 8gb RAM sticks?

Asked 4 years ago by William.

• A:Answer Hello, Yes you can swap out the 8GB stick for 2 8GB sticks!

  Answered 4 years ago by iBUYPOWER Product Expert

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionHello i am trying to install AIO But i cant seem to find any connections for the one i am using which is MSI MAG CORELIQUID240RRotating Help pls Respond as soon as u can i need help

Asked 4 years ago by Jayse.

• A:Answer Hello, The motherboard should have CPU fan headers or dedicated pump headers. If you are having trouble with this you can contact our tech support and they will be able to assist you!

  Answered 4 years ago by iBUYPOWER Product Expert

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWould a sceptre monitor be good for this?

Asked 4 years ago by Beezy.

• A:Answer Hello, Yes you could use a Sceptre monitor with this PC!

  Answered 4 years ago by iBUYPOWER Product Expert

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWill this pc be back in stock soon?

Asked 4 years ago by Bomberman64.

• A:Answer Hello, This PC will not be restocked for awhile, sorry!

  Answered 4 years ago by iBUYPOWER Product Expert

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionHow long is the warranty for this computer? I bought it in December and the all the internet browser keeps crashing.

Asked 4 years ago by lloyd.

• A:Answer Hello, This PC comes with 1 year parts and labor warranty. We are sorry to hear your internet keeps crashing, you can contact our tech support and they will be able to provide assistance.

  Answered 4 years ago by iBUYPOWER Product Expert

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: Questionwhat size fans are the ones included ?

Asked 4 years ago by luis.

• A:Answer Hello, This system comes with 120mm fans.

  Answered 4 years ago by iBUYPOWER Product Expert

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionI just bought this and is the graphics card already installed in it?? Wasn’t sure how it worked sorry

Asked 4 years ago by Dan.

• A:Answer Hello, Yes this PC comes fully assembled so the graphics card is already installed.

  Answered 4 years ago by iBUYPOWER Product Expert

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionHello i was wondering if i cant add more SDD or at least have external storage!

Asked 4 years ago by matt.

• A:Answer Hello, You can definitely add more internal and external storage!

  Answered 4 years ago by iBUYPOWER Product Expert

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWill this PC be back in stock

Asked 4 years ago by Adrian.

• A:Answer Hello, This PC will not be restocked for awhile, sorry!

  Answered 4 years ago by iBUYPOWER Product Expert

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: Questionis this compatible with bluetooth

Asked 4 years ago by jay.

• A:Answer Hello, This system does not come with Bluetooth, but you can purchase a separate adapter to use Bluetooth.

  Answered 4 years ago by iBUYPOWER Product Expert

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes this come with word installed?

Asked 4 years ago by Ljr.

• A:Answer Hello, No this system does not come with Microsoft Word installed.

  Answered 4 years ago by iBUYPOWER Product Expert

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWhere are the 2 DisplayPort V1.2 located on the computer? I just received my computer and they aren’t there. Also what is the newest processor it will take?

Asked 4 years ago by Dagb.

Q: QuestionCan i upgrade to an Intel Core i7-9700F Desktop Processor 8 Core 3 GHz speed (Up to 4.7 GHz) Without Processor Graphics LGA1151 300 Series 65W (BX80684I79700F) With no PSU upgrade or mother board upgrade?

Asked 4 years ago by Anonymous.

• A:Answer Hello, Yes you could make that upgrade!

  Answered 4 years ago by iBUYPOWER Product Expert

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWhat’s the name of the motherboard

Asked 4 years ago by Corbyn.

• A:Answer Hello, We use different motherboard models depending on what we have in stock, you would have to check in your system information for your motherboard model.

  Answered 4 years ago by iBUYPOWER Product Expert

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: Questionare the pc parts uprgradeable

Asked 4 years ago by Aden.

• A:Answer Yes. All components are upgradeable.

  Answered 4 years ago by DanB

  Helpful (0)Unhelpful (0)ReportAnswer this question