Questions & Answers

Q: QuestionI am new to pc gaming, I’m getting this PC for Christmas, what upgrades are important to do. If someone could either name or link these upgrade parts that would be great! Thanks.

Asked 5 years ago by Robby.

• A:Answer Hello, Upgrades are dependent on what you want more from your system. For example, let's say you start using this PC to play games, and you realize you want to get better graphics in your games. You would want to upgrade the graphics card. There is no one list or easy way to decide on what you want to upgrade in your system, it will take time and research to figure out exactly what you want!

  Answered 5 years ago by iBUYPOWER Product Expert

  
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Q: QuestionDoes it come with a keyboard and mouse?

Asked 5 years ago by customer.

• A:Answer Yes, this PC comes with an iBUYPOWER keyboard and mouse.

  Answered 5 years ago by iBUYPOWER Product Expert

  
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Q: QuestionDoes this PC come with the NVIDIA GeForce GTX 1650 Super card or the NVIDIA GeForce GTX 1650? The description says it comes with the Super card? But, I am seeing people that are buying this computer saying there is only the regular GTX 1650?

Asked 5 years ago by Lightsaber.

• A:Answer Hello, This system comes with a GTX 1650 regular, the description has been fixed.

  Answered 5 years ago by iBUYPOWER Product Expert

  
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Q: QuestionCan you run dual monitors with this right out of the box?

Asked 5 years ago by Justin1134.

• A:Answer Yes, the graphics card has an HDMI port and 3 DISPLAYPORT ports.

  Answered 5 years ago by Anonymous

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Q: QuestionWhat motherboard is in this?

Asked 5 years ago by AHarper.

• A:Answer It is a MSI B460M PRO-VDR WIFI, it is a intel chipset motherboard so you can not switch to Ryzen.

  Answered 4 years ago by Hunter

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Q: QuestionWhat are the first important things I should on this PC because I’m new to PC gaming?

Asked 5 years ago by Yvnglazer.

• A:Answer Use the preinstalled NVIDIA software to update your graphics drivers, then run windows 10 update, then start playing.

  Answered 5 years ago by Blackcat

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Q: Questioncan I hook this computer to my tv?

Asked 5 years ago by junk.

• A:Answer yes you can just use an hdmi cord

  Answered 5 years ago by smavygravy

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Q: QuestionDoes this PC have Wierless WiFi?

Asked 5 years ago by Oscar.

• A:Answer Yes, you should be able to connect wirelessly to your Wi-Fi.

  Answered 5 years ago by Kxrma

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Q: QuestionWhat is the measurements of the pc?

Asked 5 years ago by kaii.

• A:Answer Hello, The PC dimensions are as follows: 455 x 210 x 445 mm

  Answered 5 years ago by iBUYPOWER Product Expert

  
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Q: Questioncan this pc run minecraft, valorant, and fall guys?

Asked 5 years ago by ava.

• A:Answer Hello, Yes this PC can run those games well!

  Answered 5 years ago by iBUYPOWER Product Expert

  
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Q: QuestionDoes it come with a 1.2 DisplayPort Cord?

Asked 5 years ago by anonymous.

• A:Answer Hello, This system does not come with a DisplayPort cable.

  Answered 5 years ago by iBUYPOWER Product Expert

  
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Q: QuestionWIFI or Wired connection?

Asked 5 years ago by Anonymous.

• A:Answer Hello, You can use either WiFi or a wired connection with this PC!

  Answered 5 years ago by iBUYPOWER Product Expert

  
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Q: QuestionCan I upgrade the pc Graphics card in the future??

Asked 5 years ago by Slime.

• A:Answer Yes you could do that but make sure what to read on Nvidia or AMD website to see what the recommended system power is required before buying one as you might will need to upgrade the power supply.

  Answered 5 years ago by Shianne

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Q: QuestionI bought this pc today and I can’t get it to display onto my tv. I was wondering if you guys might know the issue and if there is something wrong, what should I do?

Asked 5 years ago by Colleen.

• A:Answer We are deeply sorry to hear that your purchase of our iBUYPOWER gaming desktop was not completely to your satisfaction. We value each of our customers’ feedback and will do our best to update and solve any issues you may be having. Please reach out to us in order for us to assist and troubleshoot your new gaming desktop. Customer Service Hours: Mon - Fri: 8:30 am - 5:30 pm PST Toll Free: (888) 462-3899 Phone: (626) 269-5200 Email: [email protected] Chat: https://www.ibuypower.com/Support Technical Support Hours: Mon - Fri: 8:30 am - 5:00 pm PST Toll Free: (888) 618-6040 Phone: (626) 269-5170 Email: [email protected]

  Answered 5 years ago by iBUYPOWER Product Expert

  
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Q: QuestionAre you guys using the same model of the GTX 1650 for these builds? I ask because I picked one up yesterday and my GPU had 1 HDMI, 1 DP, and 1 DVI port when the product description lists 1 HDMI and 2 DP for the GPU. DVI does not support 4k, update specs

Asked 5 years ago by knice.

• A:Answer Hello, We use different models of the 1650 in our systems depending on what we have in stock. We apologize that your system did not come with the second DP that you were expecting.

  Answered 5 years ago by iBUYPOWER Product Expert

  
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Q: Questionh0rri1be fu4ing company My pc came with 300W power supply(790 3010 7010 9010 300W Power Supply L300PM-00 B300PM-00 D300PD-00 PS-6301-05 PS-6301-06 ATX0350D5WA) instead of 400W needed now im suffering from loud buzzing/ whining coming from it.

Asked 10 months ago by Howie.

Q: QuestionHow much does this weigh I have this pc and have a wall mount for it but looking to upgrade and want to get something with similar weight

Asked 10 months ago by Ak.

Q: QuestionWhat is the best Graphics card that I can upgrade to on this PC?

Asked 1 year ago by Dominic130.

Q: QuestionWhat power supply does it use? what motherboard does it have?

Asked 1 year ago by jay.