Questions & Answers

Q: QuestionWhen will this be back in stock

Asked 4 years ago by Anonymous.

Q: QuestionWhen will this product be back in stock?

Asked 4 years ago by Anonymous.

• A:Answer Hello, This model will not be back in stock for awhile, sorry!

  Answered 4 years ago by iBUYPOWER Product Expert

  
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Q: QuestionAre the fan colors customizable? If so how can I change them?

Asked 4 years ago by GamerDoug.

Q: QuestionHow much fps would u get in fortnite with performance mode and would it be better to get a 240hz monitor or 144hz

Asked 4 years ago by Anonymous.

• A:Answer Hello, Unfortunately we are unable to provide specific FPS numbers as that is dependent on your in game settings.

  Answered 4 years ago by iBUYPOWER Product Expert

  
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Q: QuestionWhen will it restock

Asked 4 years ago by Venom.

• A:Answer Hello, This model will not be restocked for awhile sorry!

  Answered 4 years ago by iBUYPOWER Product Expert

  
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Q: QuestionSo downloaded a game got blue screen and windows tried repairing itself. Looked more into it and tried doing recommended trouble shooting. Not having much luck. E:\Recovery\WindowsRE\Winre.wim\System32\Logfiles\Srt\SrtTrail.txt

Asked 4 years ago by Cbrockin.

• A:Answer Hello, Apologies that you are having trouble with your system. Please contact our tech support and they will be able to assist you.

  Answered 4 years ago by iBUYPOWER Product Expert

  
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Q: QuestionSo, I've had my pc for a few months now and this morning my RGB fans were spinning but the lights didn't turn on. I tried restarting my pc and looking on the internet for help, but I'm honestly so lost, nothing seems loose from where I'm able to see.

Asked 4 years ago by BeanDoe.

• A:Answer Hello, Please contact our tech support and they will be able to assist you!

  Answered 4 years ago by iBUYPOWER Product Expert

  
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Q: QuestionWhen do you restock

Asked 4 years ago by Jbreezo.

• A:Answer Hello, This model will not be restocked for awhile, sorry!

  Answered 4 years ago by iBUYPOWER Product Expert

  
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Q: QuestionDoes a BenQ ZOWIE XL2411P 24 Inch 144Hz Gaming Monitor work with this Desktop

Asked 4 years ago by Anonymous.

• A:Answer Hello, Yes that monitor can work with this desktop!

  Answered 4 years ago by iBUYPOWER Product Expert

  
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Q: QuestionAre there any further information about when this pc will restock ??

Asked 4 years ago by Anonymous.

• A:Answer Hello, This model will not be restocked for awhile, we do not have a hard ETA, sorry!

  Answered 4 years ago by iBUYPOWER Product Expert

  
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Q: QuestionDoes the this system come with a dust cover?? Trace mr gaming desktop intel i7-10700f

Asked 4 years ago by Anonymous.

• A:Answer Hello, Yes this system comes with a dust filter!

  Answered 4 years ago by iBUYPOWER Product Expert

  
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Q: QuestionI received a round plastic ring with two clips in the assessories package. What is this for?

Asked 4 years ago by Anonymous.

Q: QuestionWhen will this item be back in stock? Is it sold out everywhere?

Asked 4 years ago by gecko.

• A:Answer Hello, This model will not be restocked for awhile, we do not have a hard ETA, sorry!

  Answered 4 years ago by iBUYPOWER Product Expert

  
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Q: Questionhi! i was wondering what i do with these discs that come with my pc. they have something to do with my gigabytes and motherboard? i’m very sorry if this is just common sense but i’m curious.

Asked 4 years ago by rachelle.

• A:Answer Hello, Those discs are just extras that came with some of the PC parts for graphics card drivers, but you don't actually need them because any software you need can be downloaded from their website!

  Answered 4 years ago by iBUYPOWER Product Expert

  
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Q: QuestionWhat is the length of the case?

Asked 4 years ago by Anonymous.

• A:Answer Hello, The case dimensions are as follows: 480 mm x 220 mm x 491 mm

  Answered 4 years ago by iBUYPOWER Product Expert

  
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Q: QuestionCan this gaming PC be used with two monitors at the same time?

Asked 4 years ago by Maki.

• A:Answer Hello, Yes you can use 2 monitors at the same time with this PC!

  Answered 4 years ago by iBUYPOWER Product Expert

  
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Q: QuestionI’m having trouble getting signal on mine I have the hdmi connected to the gpu and I get no signal on my monitor

Asked 4 years ago by Angel.

• A:Answer Hello, Please try the monitor with another device to ensure that it works. We also recommend trying a different HDMI cable or using another type of cable (DisplayPort). If no input is showing after all this, please contact our tech support and they will be able to assist you.

  Answered 4 years ago by iBUYPOWER Product Expert

  
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Q: QuestionDoes it take which ever display board

Asked 4 years ago by Anonymous.

Q: QuestionDo I have to use a display board cable or no?

Asked 4 years ago by Anonymous.

• A:Answer Hello, You do not have to, you can use an HDMI cable, as well as whatever other display inputs your graphics card has!

  Answered 4 years ago by iBUYPOWER Product Expert

  
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