Questions & Answers

1-10 of 17 Questions
  • Question
    Can you pair it with two devices? like the smartphone AND the Ipad?   (9 Answers)

    By Ignatz October 2, 2015.

    Answers
    • Best 
      Answer

      Yes u can pair it with both

      By Myhometv December 16, 2016.

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      • My Best Buy® Member
  • Question
    Question about the speaker being compressed.   (10 Answers)

    Is the sound different when the speaker is compressed? or What is the difference when it is compressed? Thank you very much.

    By Anonymous July 6, 2015.

    Answers
    • Best 
      Answer

      When the speaker is compresed, the Bass is reduced so that you ear more the high and middle pitch audio while the Bass is reduced... Then when you let it uncompressed you will ear more of the bass then the high and middle pitch audio... I personaly always leave it to uncompresed so i can realy enjoy the high Bass quality on it!

      By Bobijo3 November 8, 2015.

    • Question
      When I charge (charging with original cable) my iBT72 speaker the red light blinks on and off. Why does it do this? Is this normal?   (5 Answers)

      By Elianny December 4, 2016.

      Answers
      • Best 
        Answer

        When I charge I get a steady red light, as per the instructions .Maybe you should go to the support website.

        By mosaiclady January 18, 2017.

        • Verified Purchaser
        • My Best Buy® Member
    • Question
      My speaker is blinking blue and now keeps failing connection with my iphone   (1 Answer)

      By Penuts48 August 9, 2017.

      Answers
      • Answer

        Then the light is blinking blue it means it is looking for a device to connect to. 1. Power the iBT72 off. 2. Forget the speaker from the iPhone and restart it. 3. Put the iPhone in search mode (bluetooth settings). 4. Push the knob all the way over to bluetooth and the devices will pair. Our Support Team will be glad you walk you through the process. Contact us. 1-800-288-2792 Monday - Friday 8am - 4pm EST

        By iHome August 10, 2017.

      • Question
        My speaker doesnt turn on anymore. It shows that it is charging, but when i switch to bluetooth, it doesnt make the sound anymore and doesnt seem to turn on.   (2 Answers)

        By Anonymous June 8, 2017.

        Answers
        • Answer

          It's because you have to know what you are doing w it. Make sure all bluetooth Devices in ur home,area, whatever...... Jus remember other people can log into it while it's on. Jus pair it and make sure it's the only device paired.......These days phones/computers are so different and so rapidly changing I would jus ask an IT guy if u really can't get it to work. PLUR.

          By Lowski987 June 16, 2017.

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          • My Best Buy® Member
      • Question
        The speaker did'nt come with AUX cable. I got one (microusb to 3.5mm) from another place but doesn't work. I live overseas so no chance to rush to BB and get it form there. I wonder what type of AUX cable I have to get so it works with the speaker.   (1 Answer)

        By Gabs April 5, 2017.

        Answers
        • Answer

          There were three versions of this model. The latest version does not have Aux input. It only operates by Bluetooth. If yours does not have a separate Aux connection, it cannot be wired for audio. If it does have a separate Aux connection, you need a cable with a 3.5mm headphone plug on each end.

          By iHome April 6, 2017.

        • Question
          It's possible to use for ipad air 2 without wire?only by bluetooth??   (3 Answers)

          By Nasam January 7, 2017.

          Answers
          • Answer

            yes. In fact, Bluetooth is only way to connect to this speaker.

            By lonnie April 3, 2017.

            • Verified Purchaser
            • My Best Buy® Member
        • Question
          my comp. doe'st have bluetooth i have had speakers working before what am i doing wrong   (5 Answers)

          By Anonymous November 22, 2016.

          Answers
          • Answer

            Hold button down on ihome device when pairing with your phone

            By IHome April 7, 2017.

            • Verified Purchaser
            • My Best Buy® Member
        • Question
          Will this work with iPod shuffle   (3 Answers)

          By Cindy October 15, 2016.

          Answers
          • Answer

            works with anything that does Bluetooth. If your shuffle supports Bluetooth, you can use this speaker.

            By lonnie April 3, 2017.

            • Verified Purchaser
            • My Best Buy® Member
        • Question
          Can I turn off mic and use speaker only?   (1 Answer)

          By Nash September 19, 2016.

          Answers
          • Answer

            If you are using it with the phone as your source, you can change the settings on your phone to use it only as a speaker.

            By Mathetes November 4, 2016.

            • My Best Buy® Elite Member

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