Questions & Answers

Q: QuestionHow can I connect this speaker to my devices?

• A:Answer You can connect to the speaker via Bluetooth or an Aux cable.

Q: QuestionWhat is the size of this speaker?

• A:Answer This speaker is 18 inches.

Q: QuestionDoes this speaker include a remote control?

• A:Answer This speaker does not come with a remote control.

Q: QuestionIs this iLive speaker portable?

• A:Answer Yes, the iLive speaker is portable. It has a fun and mobile design you can take anywhere.

Q: QuestionHow can I reset the speaker? It’s connected through AUX, the sound plays but stops after 3 seconds. The blue light keeps blinking.”

Asked 3 months ago by Chris.

• A:Answer Hi Chris, sorry to hear you're having problems with your speaker. Please email us at [email protected] and we will help you get it figured out!

  Answered 3 months ago by Product Expert

  
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Q: QuestionIs this speaker water proof to have in the shower?

Asked 8 months ago by Waterproof.

• A:Answer Hello, good question! This speaker does not have a waterproof rating and we do not recommend exposing it to water. If you have any other questions you can email us at [email protected].

  Answered 8 months ago by Product Expert

  
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Q: QuestionHi, Is there a remote control that I can buy separately or an app that I can use to control the power and volume?

Asked 9 months ago by Anonymous.

• A:Answer Hello, good question! There is no remote but you can control the volume from the device you have connected to the soundbar, such as your phone or computer. If you have any other questions, feel free to email us at [email protected].

  Answered 9 months ago by Product Expert

  
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Q: QuestionThis soundbar is not connecting Bluetooth to my Roku tv

Asked 10 months ago by Dlee.

• A:Answer Hello, we are sorry to hear you are having problems getting your sound bar paired. We can help you with troubleshooting if you email us at [email protected].

  Answered 10 months ago by Product Expert

  
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Q: QuestionHow difficult is it to set up?

Asked 1 year ago by JHC72034.

• A:Answer Hi! This soundbar is easy to set up, simply charge the soundbar with the included USB cable, power on, and connect to your device using Bluetooth or an aux cable. If you have any other questions or need help, you can email us at [email protected]!

  Answered 1 year ago by Product Expert

  
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