Questions & Answers

Q: QuestionWhat will the technician do before starting the installation?

• A:Answer The technician will go through a preinstallation checklist before starting.

Q: QuestionAre there any additional fees for materials required for installation?

• A:Answer Yes, additional materials fees apply for the installation service.

Q: QuestionDoes the service include removing the old car stereo?

• A:Answer Yes, the service includes removing your old deck.

Q: QuestionWill the technician demonstrate the car stereo's features?

• A:Answer Yes, the technician will give you a demonstration of the deck's features after installation.

Q: QuestionDoes this service include a warranty for the workmanship?

• A:Answer Yes, the Autotechs workmanship is warrantied for life.

Q: QuestionDo I need to bring anything to my appointment?

• A:Answer Yes, you need to bring a printout of your redemption e-mail and the car stereo you want installed.

Q: QuestionDoes this installation include the car stereo hardware?

• A:Answer No, this is an installation service and does not include the car stereo hardware.

Q: QuestionHow do I schedule an appointment for the car stereo installation?

• A:Answer You can schedule an appointment by calling the nearest installation center.

Q: QuestionHow can I schedule my installation appointment?

• A:Answer You can schedule an appointment by calling the nearest installation center after ordering and receiving a redemption e-mail.

Q: QuestionWill the surrounding dash panels be reinstalled?

• A:Answer Yes, the surrounding dash panels will be reinstalled for a natural-looking fit.

Q: QuestionDoes the standard installation include all necessary parts?

• A:Answer No, the standard installation does not include vehicle-specific parts or accessories.

Q: QuestionWill the technician vacuum the work area after the installation?

• A:Answer Yes, the technician will vacuum the work area after the installation is complete.

Q: QuestionWill the installer vacuum the work area after the installation?

• A:Answer Yes, the installer will vacuum the work area after completing the installation.

Q: QuestionDo you have to buy a car radio at Best Buy to have the Geek Squad install it?I got a car radio as a gift, but want to have it professionally installed. Will Best Buy still install the radio even if the radio wasn't purchased at a Best Buy Location? If so, do you just go into a local best buy to purchase the installation?

Asked 12 years ago by SGT.

• A:Answer No, you don't have to purchase the radio from Best Buy. That is the cool thing about their GS Install. You could purchase the deck, the harness, and the install kit elsewhere and have them install it!

  Answered 12 years ago by Matt

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Q: QuestionI'm looking to buy a car radio and have it installed by the Geek Squad, what all is involved with the purchase?I'm basically trying to get an idea for what I will have to purchase in addition to the radio and installation fee. Is this considered a "deck install"?

Asked 11 years ago by msckcole.

• A:Answer You'll also have to purchase the kit that adapts the radio to your dash as well as the wiring harness. You may also have to buy a microphone and a Sirius XM receiver and antenna if your new radio is so equipped. That's what I did and have loved it. I went to the Best Buy in the mall so I could have them install it while I walked around some then stopped for lunch. They called me when it was done. It was very easy and and aftermarket radio I buy in the future will be installed by my local Geek Squad. Thanks

  Answered 11 years ago by hrshaw

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Q: QuestionDoes Best buy have audio installation on Sundays and where in the inland empire

Asked 6 years ago by Getitdone.

• A:Answer I have a appointment on sunday do they do install on sundays

  Answered 3 years ago by Anonymous

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Q: QuestionWhat do you mean by "hardware not included"???? please explain, Thanks

Asked 7 years ago by Karli.

• A:Answer You have to buy two or three addl relatively inexpensive pieces, depending on your car: * a wiring harness that is specific to your car and to the new radio. You will unplug the wiring connector that goes to your old radio and plug that wiring connector into one end of this wiring harness piece. The other end of the wiring harness piece plugs into your new radio. * an "installation kit" thing which is really some plastic and/or metal cutouts that fit the dash area of your car. These pieces allow your new radio to fit in securely to your dash and, again, are specific to the new radio model and your car model. * I did not need an antenna adapter, but apparently it is sometimes necessary to allow your existing antenna wire (that you remove from your old radio) to plug into the new radio. On mine, it was the same connector so no need for this part. In short, the "additional hardware" refers to some bits that are specific to car make and model, so they cannot practically include these pieces in the box of the new radio since they don't know what kind of car you have!

  Answered 7 years ago by FRobVerified Purchase

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Q: QuestionDo you guys install underglow kits and how much?

Asked 5 years ago by Tanker1984.

• A:Answer I have had them done in two cars and getting them done in another in October. I don't remember pricing however I was just there and the tech said it would take 2-3 hours if that helps.

  Answered 5 years ago by EKAYVerified Purchase

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Q: QuestionDoes the stereo and deck have to be purchased at best buy?I want to get something installed that i didnt purchase from best buy. Is that possible..?

Asked 10 years ago by Donny.

• A:Answer Yes. I purchased a stereo online from another vendor and brought it to Best Buy. They had no problem with it. It fit perfectly and works great.

  Answered 10 years ago by KimberD

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