Questions & Answers

Q: QuestionIs this power bank compatible with smaller devices?

• A:Answer Yes, this portable charger is compatible with smaller devices like AirPods and smart watches.

Q: QuestionWhat kind of warranty comes with this power bank?

• A:Answer This power bank comes with a three-year warranty for both parts and labor.

Q: QuestionDoes this power bank have an on or off switch?

• A:Answer Yes, this power bank has an on/off switch.

Q: QuestionWhat is the capacity of this power bank?

• A:Answer The capacity of this power bank is 20000 milliampere hours.

Q: QuestionDoes this power bank use USB-C?

• A:Answer Yes, this power bank has a USB-C port for input and output.

Q: QuestionDoes this power bank have a digital display?

• A:Answer Yes, this power bank has a digital display to show the exact percentage of power left.

Q: QuestionI thought Lithium batteries were not allowed on airlines, so is this TSA-approved for flights

Asked 5 months ago by Roman6.

• A:Answer Regarding the transport of lithium-ion batteries on flights, compliance with Transportation Security Administration regulations is confirmed, specifically the 100-watt-hour limit, which equates to roughly 27,000 mAh. The power bank under consideration, with a rating of 20,000 mAh, adheres to these stipulations. Moreover, the typical capacity of cellphones, approximately 5,000 mAh, is also well within the established parameters. Therefore, the power bank is permissible for air travel, provided its mAh capacity remains below the regulatory threshold.

  Answered 5 months ago by Anonymous

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Q: QuestionWill it charge a MacBook

Asked 1 week ago by Jg.

• A:Answer Since MacBook requires a higher input power, we recommend using power banks with a maximum output power higher than 30W.

  Answered 6 days ago by INIU

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Q: QuestionWill this power bank charge I phone 11

Asked 1 week ago by Maria.

• A:Answer Yes, it can charge an iPhone 11.

  Answered 1 week ago by INIU

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Q: QuestionDoes this power bank work with my samsung galaxy s22 5g phone

Asked 1 week ago by Vernonjr.

• A:Answer Dear customer, yes, it can work with your Samsung Galaxy S22. but may not reach your phone's maximum charging speed due to Samsung's private charging protocol.

  Answered 1 week ago by INIU

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Q: QuestionCan this be use for ROG ally?

Asked 1 month ago by Anonymous.

• A:Answer Yes, but please kindly use the ROG Ally's original charging cable due to the ROG Ally's cable charging protocol.

  Answered 1 month ago by INIU

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Q: QuestionDoes this come with any cables for input or output?

Asked 1 month ago by Avalon.

• A:Answer Yes, it comes with a USB-C to USB-C cable

  Answered 1 month ago by INIU

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Q: QuestionWell, this charger work with an Apple 12 Pro Max phone

Asked 1 month ago by D.

• A:Answer Yes, it can work with an Aplle 12 Pro Max.

  Answered 1 month ago by INIU

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Q: QuestionWill it work with heated vest

Asked 2 months ago by Larry.

• A:Answer Sorry, it may not work with a heated vest; it is designed to work with Phones or other portable devices.

  Answered 2 months ago by INIU

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Q: QuestionWill this power the Samsung Galaxy S25 Ultra safely?

Asked 2 months ago by Bill.

• A:Answer Yes, it can work with a Samsung Galaxy S25 Ultra safely.

  Answered 2 months ago by INIU

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Q: Questionwill this power bank work with the both the samsung A15 and the samsung A55

Asked 3 months ago by soymeCR.

• A:Answer Yes.

  Answered 2 months ago by JohnSVerified Purchase

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Q: QuestionIs this power bank compatible with air travel in China? Is this CCC certified?

Asked 3 months ago by BillH78.

• A:Answer This power bank meets the general airline carry-on requirements in China. The CCC certification is currently in progress and not yet available.

  Answered 3 months ago by INIU

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Q: QuestionCan it be plugged in and charging, while plugged into another thing?

Asked 3 months ago by ActualReverend.

• A:Answer Yes,it supports simultaneous charging, meaning it can charge both the power bank itself and your device at the same time.

  Answered 3 months ago by Anonymous

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Q: QuestionWill this charger work on a I-phone 12 mini?

Asked 3 months ago by Michael.

• A:Answer Yes, this charger will work with the iPhone 12 Mini. However, please note that you will need to use your own Lightning cable to connect the phone for charging.

  Answered 3 months ago by Anonymous

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