Questions & Answers

Q: QuestionWhat type of battery chemistry does this portable charger use?

• A:Answer This portable charger uses Lithium-ion polymer battery chemistry.

Q: QuestionWhat kind of warranty comes with this power bank?

• A:Answer This power bank comes with an industry-leading 3-year warranty.

Q: QuestionDoes this charger have an on or off switch?

• A:Answer Yes, this charger has an on/off switch.

Q: QuestionCan this power bank charge three devices at once?

• A:Answer Yes, this portable power bank supports charging up to three devices simultaneously.

Q: QuestionIs this power bank smaller than other power banks?

• A:Answer Yes, it is 25% smaller and 15% lighter than similar capacity power banks.

Q: QuestionIs this compatible with the iPhone SE?

Asked 10 months ago by Anonymous.

• A:Answer Yes, it can charge all phones, including iPhone SE

  Answered 10 months ago by INIU

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Q: QuestionIsn’t this part of the big recall?

Asked 5 months ago by Recall.

• A:Answer This specific model is not apart of the recall

  Answered 5 months ago by VincentVerified Purchase

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Q: QuestionIs it compatible with an older iPhone 11?

Asked 10 months ago by 1steve1.

• A:Answer Yes, it is compatible with an older iPhone 11.

  Answered 10 months ago by Anonymous

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Q: QuestionHow do I charge the actual bank? Cannot figure out what cord to use that fits in the bank and then into the wall.

Asked 4 months ago by Anonymous.

• A:Answer No problem. Reversible plugs! Very convenient and cool.

  Answered 4 months ago by GETHEBESTVerified Purchase

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Q: QuestionHow do you know when the device is fully charged

Asked 4 months ago by Anonymous.

• A:Answer When I see all of the paw lights are blue

  Answered 4 months ago by SunriseVerified Purchase

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Q: QuestionHow do i know which ports to use? I have iphone 13, which port do I use for what???????

Asked 5 months ago by Kat.

• A:Answer Use any port

  Answered 4 months ago by GETHEBESTVerified Purchase

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Q: QuestionDoes this work with an IPhone 14?

Asked 5 months ago by Spider.

• A:Answer Yes, but please kindly use your iPhone 14's original USB-C to Lightning cable, because the cable that comes with the power bank is a USB-C ot USB-C cable.

  Answered 5 months ago by INIU

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Q: QuestionIs INIU - Portable Charger, Compact 10000mAh PD 22.5W Power Bank for iPhone, Samsung etc - Black Model: PX01-41XSKU: 6630464 COMPATIBLE WITH Mobile phone: Pixel 9 Pro XL and Laptop Lenovo IdeaPad 5 15ITL05? Thank you

Asked 5 months ago by George.

• A:Answer Yes

  Answered 4 months ago by GETHEBESTVerified Purchase

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Q: QuestionHow many times will it charge an iPhone 16 before it needs to be recharged?

Asked 6 months ago by Dekay.

• A:Answer One time

  Answered 4 months ago by GETHEBESTVerified Purchase

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Q: QuestionIs this compatible with samsung galaxy s21 5g phone

Asked 9 months ago by pd.

• A:Answer I think it would be as its a fast charger as well

  Answered 8 months ago by GataiMVerified Purchase

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Q: QuestionWhat comes in the box

Asked 10 months ago by Dgmc.

• A:Answer The box includes an INIU PowerPaw 10K 22.5W (the power bank itself), a detachable USB-C cable, and a user manual.

  Answered 10 months ago by Anonymous

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Q: QuestionIs it compatible with iphone 14 and 15

Asked 2 days ago by Go.

Q: QuestionIs this power bank certified for China travel.

Asked 3 days ago by ThomasR.

Q: QuestionIs this compatible with Samsung Galaxy 25 ultra

Asked 6 days ago by Tealeaf.