“I just got this microwave and it does not heat up at all. What is the problem?”

1-4 of 4 Answers

• You are probably stuck with a non usable product. Insignia does not answer calls and Best Buy does not exchange defective products.

  Answered by Microwave 4 years ago

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• First, is it plugged in? If no, plug it in. If yes, is the door closed? If no, close door tightly. If yes, have you chosen the correct application? The top three are for functions.* The second tier is for setting power, clock & timer. The third & fourth tiers are for cooking items so popular that the time required for cooking has been programmed in as in "popcorn", "pizza", etc. *If you press "time cook" or "time defrost" or "weight defrost", you will need to enter the length of time or the weight of the frozen item (depending on which function button you pushed) before microwave will start.

  Answered by Insignia 4 years ago

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• If the unit is not heating, for product support please visit https://www.insigniaproducts.com/contact-us

  Answered by InsigniaCustomerSupport 4 years ago

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• Sounds defective, I would return it to the store for a replacement, before time runs out and your only choice is to deal with the manufacture.

  Answered by Dawn 4 years ago

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