A:AnswerIt has a defrost function. We got two manuals. One in English and one in Spanish. Both are very thin. They could help save the planet by asking if you want a manual and if yes in what language. They have manuals for lots of items on-line. This isn't a complicated machine.
A:AnswerNo paid return shipping if defective after allowable return time. You are stuck with a defective small appliance but you have learned where and where not to purchase many needed products.
A:AnswerIf you purchased the warranty offered by best buy contact geek squad they should replace it. If not than you will need to contact the company directly for a replacement if they make them.
A:AnswerI think it's something like four or five feet - I had a bit of a struggle getting it to reach to the outlet from where I needed to put the microwave.