“I purchased this today and it isn’t automatically loading. Instructions say go to BestBuy.com to download driver. No driver found and I’ve been trying to get this done for several hours now. Tried chat, log into your Best Buy account, no reset link sent..”
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Hi, thank you for bringing this to our attention. To download the driver for the Insignia™ 1.3’ USB-to-RS-232 (DB9) PDA/Serial Adapter Cable, please visit this link: https://www.bestbuy.com/site/insignia-1-3-usb-to-rs-232-db9-pda-serial-adapter-cable-with-prolific-chipset-black/5883029.p?skuId=5883029. Navigate to the “Features” section, then select “Manual and Guides.” There, you will find the Firmware, Drivers, and Software zip file available for download.
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