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Hi Elaine! Thank you for reaching out to us regarding the missing cord for your Insignia™ 1.6 Cu. Ft. Over-the-Range Microwave. We apologize for any inconvenience this may have caused. The cord for the microwave should have been included in the box at the time of purchase. If you are unable to locate the cord, please contact our customer service team for further assistance. They can help you locate a replacement cord or process an exchange for you in-store. Your satisfaction is important to us, and we want to ensure that you are able to fully enjoy your new microwave. Please don't hesitate to reach out to us for any further assistance. Thank you for choosing our product. JC | Insignia Support https://www.bestbuy.com/site/insignia-1-6-cu-ft-over-the-range-microwave-stainless-steel/5896400.p?skuId=5896400
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