Questions & Answers

Q: QuestionHow long is the cord on this surge protector?

• A:Answer This surge protector has a 6-foot cord.

Q: QuestionWhat can the USB ports be used for?

• A:Answer The USB ports on this surge protector can be used for charging your devices.

Q: QuestionWhat is the joule rating of this surge protector?

• A:Answer This surge protector has a 2700-joule rating.

Q: QuestionDoes this surge protector have indicator lights?

• A:Answer Yes, this surge protector has indicator lights.

Q: QuestionDoes this surge protector have a flat plug that bends 90 degrees or does it just come straight out of the wall?

Asked 7 years ago by Jeff.

• A:Answer The ones I bought come straight out of the wall outlet not at a 90 deg angle.

  Answered 7 years ago by DebbieVerified Purchase

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Q: QuestionHow long is the cord?

Asked 5 years ago by Dee.

• A:Answer 6 FT

  Answered 5 years ago by AnonymousVerified Purchase

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Q: QuestionIs it a Transient Voltage Surge Suppressor? Is it a UL 1449?

Asked 5 years ago by SJ.

• A:Answer Yes, it is UL 1449 certified.

  Answered 5 years ago by InsigniaCustomerSupport

  
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Q: QuestionIs the USB port power 1.0 or 2.0?

Asked 5 years ago by USBports.

• A:Answer The USB power output is 5V 2.4Amper. David M. - Insignia Support

  Answered 5 years ago by InsigniaCustomerSupport

  
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Q: QuestionNew surge protector: One of the two indicator lights is solid green. The other is a faint green and appears to be pulsing. Is this a problem? Should I return the device?

Asked 9 months ago by Lights.

• A:Answer Thank you for your inquiry! If one of the indicator lights on your Insignia™ 10 Outlet/2 USB 2700 Joules Surge Protector is solid green while the other is faint and pulsing, it could indicate a problem with the grounding of the outlet or the surge protector itself. To troubleshoot, try plugging the surge protector into a different outlet to see if the issue persists, and ensure the outlet is properly grounded. If the problem continues, contact Insignia customer support for further assistance or consider returning the device for a replacement. Ensuring both indicator lights function correctly is crucial for adequate protection of your devices. Keith | Insignia Support

  Answered 9 months ago by InsigniaCustomerSupport

  
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Q: Questionwhat is the clamping voltage?

Asked 5 years ago by Me.

• A:Answer The clamping voltage is (LN,LG,NG)=(500,500,500)

  Answered 5 years ago by InsigniaCustomerSupport

  
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Q: QuestionDoes this surge protector come in a Black color also?

Asked 5 years ago by DavidN.

• A:Answer No, this surge protector is only available in White.

  Answered 5 years ago by InsigniaCustomerSupport

  
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Q: Questiondoes it have mounting holes

Asked 1 month ago by mk.

Q: QuestionCan these USB ports charge devices requiring PD?

Asked 2 months ago by belias3.

Q: QuestionIs there a version with 12 foot cord?

Asked 10 months ago by Ike1.

• A:Answer No. I used a 6 ft cord and it works very well.

  Answered 1 month ago by SanuVerified Purchase

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Q: QuestionWhat size screw do I need to mount on wall

Asked 11 months ago by Anonymous.

• A:Answer To mount the Insignia™ 10 Outlet/2 USB 2700 Joules Surge Protector on the wall, you will need screws that fit the mounting slots on the back of the surge protector. Typically, #6 or #8 screws should work well for this purpose. If you have any other questions or need further assistance, feel free to ask!

  Answered 11 months ago by InsigniaCustomerSupport

  
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Q: QuestionWhy does there have to be 30 feet between the surge protector and the electrical service panel

Asked 11 months ago by Anonymous.

• A:Answer Dont know my surge protector is in the same room as the service panel. No problems.

  Answered 1 month ago by SanuVerified Purchase

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Q: QuestionDoes this have slots on the back to mount it on the wall?

Asked 1 year ago by greggooo.

• A:Answer yes

  Answered 10 months ago by NancyVerified Purchase

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Q: Questionis this 2 prongs or 3 prongs

Asked 3 years ago by Gaby.

• A:Answer three

  Answered 10 months ago by NancyVerified Purchase

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Q: QuestionThe surge protector lasted like a week. Went off, won't reset, unplugged, still nothing. Unless I'm missing something, it's back to Best Buy to return.

Asked 3 years ago by AJ.

• A:Answer Have had mine now for about 3 years, no problems and does protect my devices

  Answered 3 years ago by MelnarVerified Purchase

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