“New surge protector: One of the two indicator lights is solid green. The other is a faint green and appears to be pulsing. Is this a problem? Should I return the device?”
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Thank you for your inquiry! If one of the indicator lights on your Insignia™ 10 Outlet/2 USB 2700 Joules Surge Protector is solid green while the other is faint and pulsing, it could indicate a problem with the grounding of the outlet or the surge protector itself. To troubleshoot, try plugging the surge protector into a different outlet to see if the issue persists, and ensure the outlet is properly grounded. If the problem continues, contact Insignia customer support for further assistance or consider returning the device for a replacement. Ensuring both indicator lights function correctly is crucial for adequate protection of your devices. Keith | Insignia Support
Sorry, there was a problem. Please try again later.I tried another outlet and the signal was strong for both lights. I will alert maintenance that the outlet is not functioning properly. Thanks so much for the response!
Sorry, there was a problem. Please try again later.