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Hey there, sorry you experienced the problems you did. it is designed to be used 2 minutes at a time then rested as it will overheat. I have purchased a few shredders and this one has been the most reliable. Certainly it can only do a few sheets at a time but since most times I am shredding things as I get them(like junk mail etc.) the limited number of sheets does not bother me. I think it is a great shredder for the price.
Sorry, there was a problem. Please try again later.My experience (all of these immediately after opening the box) (I shred about 1000 plus A-4 sheets in a span of about 8 hrs with 20-30 mts break in between) - Paid 40 bucks incl of tax - About 2 ft high, little more than 1 ft wide, and little less than 1\2 a ft depth. Very light. - Easy to setup, just lift the motor head and place it on the plastic bin and plug into electrical outlet. That simple - On \ Off \Reverse button. Paper feeds automatically if you place it on the shredder. Auto stops on overheating. Green light for ready to go, Red light on overheating. Simple. The buttons are poorly made, so make sure to handle with real care, will definitely break if one is not gentle in handling it every time. - Should be gentle in handling the bin, because its not very sturdy. If bin for some reason goes out of original shape, it may be very difficult to place the motor head properly. This will not be a problem if your load is such that you empty the bin like once in 2-3 days. - The shredder slot is made pretty much exactly for the shorter side of A-4 printer paper. Anything even slightly bigger than that wouldn't fit.. There is nice groove handle to lift the motor head (recognized it after a few runs, it is not that obvious) - Bin takes in approximately 40--45 sheets of shredded paper without offering resistance to the incoming shredded paper. So suggest not to over push the shredded paper quantity in the bin. But I pushed it until 70 sheets when I stress tested it. - Takes 6 - 10 seconds for 1 to 6 sheet shredding. Not much of noise difference for number of sheets shredded at a time. - Noise level is pretty much there. To the point if you are watching TV at normal levels, it will make TV volume inaudible, but definitely way less than a food processor. Can't expect better than that - It pretty much struggles at 6 sheets. I would not use it for more than 3 sheets at a time. I read that all shredders are pretty much the same at any level. Standard recommendation is to use half the capacity of the shredder. So for the sake of longevity of the sharpness of the teeth of shredder, would suggest go with no more than 3 sheets at a time. - When I began for the first 10 runs I could do a minimum of 30 - 40 sheets at a time with about 20 -30 mts break in between. My suggestion, about 30 sheets at at a time with 3 sheets per run with 25-30 mts. break for the next 30 sheets and son on, will keep its longevity good. But after close to 4 hours, it could handle only about 20-25 sheets before overheating. But I wouldn't expect better, for a small baby like this. In one batch for test purpose, I ran 70 sheets @ 3 sheets\run, it devoured it in 2 minutes before over-heating. But I would not push it that far. - Overall I am happy. I bought this for daily mail\receipts shredding at home. I still tested it for continuous run with heavy load (w.r.t home\small business), since I had almost close to 1000-1200 sheets of printed paper with sensitive info. I would happily recommend it even for fairly heavy work. I checked out that it cost $1 per pound of shredding and they don't do it in front of you. You have hand over the docs trusting the company. It's insane to hand over any thing with ssn, dl, financial statements etc for shredding without one's presence. I already got back close to 10 to 12 dollars of my first day of shredding :)
Sorry, there was a problem. Please try again later.I've never experienced a problem with my Insignia shredder overheating. Note that Best Buy has a great policy with regard to returning items with which customers are dissatisfied. My recommendation is that you return it as soon as possible since you bought it back in July.
Sorry, there was a problem. Please try again later.As long as you are within the return policy yes. If not you can try to contact Insignia to see if they will replace it under their warranty. Good Luck
Sorry, there was a problem. Please try again later.Let it finish shreding before you add more and it does not overheat.
Sorry, there was a problem. Please try again later.I think the return policy is 15 days from purchase. Unless you purchased extended protection.
Sorry, there was a problem. Please try again later.I bought mine on Jan 6 of this year and it stopped working in just over 2 weeks. Returning it
Sorry, there was a problem. Please try again later.Of you had extra coverage under Best Buy then yes. But if you didn't. Contact the manufacture for additional help maybe they can exchange it or upgrade it for additional fee. Double check ur receipt from Best Buy and also contact the store pf purchase. Good luck
Sorry, there was a problem. Please try again later.Yes if you got the warranty handy.
Sorry, there was a problem. Please try again later.Sure as long as you have your receipt or purchased it with your Best Buy card.
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