“Why does this product only charge once? And then after that no matter how long I charge it only one light will be filled. Is this product a scam being supported by best buy or is there a solution to this problem??”
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Sounds like you got a faulty product. I would send it back and get another one. Mine charges fully in a couple of hours and gives me atleast 4 full charges on my phone or tablet before needing a recharge.
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