Questions & Answers

Q: QuestionDoes it stop charging when the device is fully charged?

Asked 6 years ago by Jozzz.

• A:Answer Yes it does. I absolutely love this wireless charger, haven't had a problem yet. In fact I may purchase a second one so I have one on my second floor incase I have to charge the phone at night.

  Answered 6 years ago by IngryVerified Purchase

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Q: QuestionWill it charge an I phone XR?

Asked 6 years ago by Sue.

• A:Answer Yes it charges my XR quickly & my phone doesn’t even have to be on the pad straight-can almost just toss it on there! Also charges through clear case as well as lifeproof cases. It’s a great product!

  Answered 6 years ago by ERTraceVerified Purchase

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Q: QuestionDoes this work with wireless charging AirPods. ???

Asked 6 years ago by Airpods.

• A:Answer If you get a 10watt charging pad, it is too strong and will not work. You’ll have to get the 5 Watt version.

  Answered 6 years ago by WillAVerified Purchase

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Q: QuestionWill it work if you have a magnet on the back of the cellphone case?

Asked 6 years ago by Chicks49.

• A:Answer No, a magnet on the back of the phone will interfere with wireless charging.

  Answered 6 years ago by CommunityAnswer

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Q: QuestionWill the Insignia charge my Note 8 and Note 9

Asked 6 years ago by bob.

• A:Answer Yes, the charger is compatible with those phones.

  Answered 6 years ago by CommunityAnswer

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Q: QuestionCan you charge charge your tablet with this.

Asked 6 years ago by Niecee.

• A:Answer No

  Answered 6 years ago by DheerajVerified Purchase

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Q: QuestionWill this charge my phone when it is in a case?

Asked 7 years ago by RRRR2.

• A:Answer Yes, I have a relatively thick case and it charges through it. It also charges through my brother’s otterbox.

  Answered 7 years ago by JimboVerified Purchase

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Q: Questionwill this work with a Galaxy Note 9?

Asked 7 years ago by Myrouter.

• A:Answer Yes, Samsung phones can use the entire 10 watts, as opposed to iPhones which currently only use 7.5 watts.

  Answered 7 years ago by MrMediaVerified Purchase

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Q: QuestionDo you have any for i Phone 7 Plus + LG K30

Asked 4 years ago by Anonymous.

• A:Answer This product will work with anything capable of wireless charging. As long as it will fit on the pad itself.

  Answered 4 years ago by Ineeditcharged

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Q: QuestionDoes the light on the pad stay on blue even when the phone is not on the charging pad?

Asked 4 years ago by Liz.

• A:Answer No. It doesn't have any lights on when not in use.

  Answered 4 years ago by NsaStayAwayVerified Purchase

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Q: QuestionWill it charge Samsung phone

Asked 4 years ago by Playboy.

• A:Answer Yes. Currently using it for a galaxy s20.

  Answered 4 years ago by BLB3Verified Purchase

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Q: QuestionI’m confused so it charges and has a stable purple light is this the same as a red light? I can’t tell if it’s incapable of charging my 8 plus and tbe AirPod Pro at the same time

Asked 4 years ago by Bratatata.

• A:Answer Purple lights means it’s charging. It should charge a 8 plus, at least to iPhone 11pro.

  Answered 4 years ago by GordonSVerified Purchase

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Q: QuestionWill this charge Galaxy buds +?

Asked 4 years ago by Sweezy.

Q: QuestionDoes this charger work with older LG phones?

Asked 4 years ago by Anonymous.

• A:Answer Most older phones do not support wireless charging. If your smartphone supports wireless charging, this product should work.

  Answered 4 years ago by InsigniaCustomerSupport

  
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Q: QuestionAm having trouble charging my iPhone 12 Pro with this charger. Is anyone having the same issue ? Does this charger support it in the first place ?

Asked 4 years ago by JayTiramdasu.

• A:Answer Nope even with an otter box it works great for mine

  Answered 4 years ago by Suegirl66Verified Purchase

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Q: Questionif my phone is already dead.. will this charge my phone.. there is no set up correct.. just put my phone on charging pad and it should work.. correct?

Asked 4 years ago by Kelly.

• A:Answer If your smartphone supports wireless charging, it should work.

  Answered 4 years ago by InsigniaCustomerSupport

  
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Q: QuestionCan u use this with android phone

Asked 4 years ago by Anonymous.

• A:Answer yep.

  Answered 4 years ago by daisyVerified Purchase

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Q: QuestionCan I charge iPad gen 8, iPhone 12 and Samsung galaxy tab A7?

Asked 4 years ago by John.

• A:Answer This device can charge Qi enabled devices like iPhone 12.

  Answered 4 years ago by InsigniaCustomerSupport

  
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Q: QuestionDoes it charge moto play 6 phone

Asked 4 years ago by Anonymous.

• A:Answer This charger will work for most smartphones that support wireless charging.

  Answered 4 years ago by InsigniaCustomerSupport

  
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