The female end should be able to be plugged all the way in right? For some reason I can't get mine to lock in. It's like not secure (any slight pull it'd fall out). Not sure if that's the way it is. null

Question

ChrisS · Accepted Answer

Mine was the same… I just took some electrical tape and put a couple wraps around the connection.

BigD · Answer

Should check where your plugging into because these should fit securely

HermesThriceGreat · Answer

Yes, it should definitely plug all the way in. It is quite noticeable when it does, it holds very securely. It does take a bit of force to plug into the female end.

Answer

Yes, this happened to me as well.  I just connected the male and female together then secured it with black electrical tape.  Not a perfect solution but it works.

InsigniaCustomerSupport · Answer

Hi Mickey,

We apologize for your experience. For more details and troubleshooting steps, you may visit https://www.insigniaproducts.com/ or contact Insignia 1-877-467-4289.

Insignia Support
Lea
https://www.insigniaproducts.com/

“The female end should be able to be plugged all the way in right? For some reason I can't get mine to lock in. It's like not secure (any slight pull it'd fall out). Not sure if that's the way it is.”

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