Questions & Answers

Q: QuestionWhat are the dimensions of this refrigerator?

Asked 3 months ago by Linda.

Q: QuestionCan they take off the doors to the refrigerator so it could fit up the hallway

Asked 3 months ago by aida.

• A:Answer My experience with their delivery people was get it in the house, dump it and they have no tools or capability to do anything like that in my experience. They woudn't even level mine.

  Answered 2 months ago by PamsterCAVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: Questionis it garage ready?

Asked 4 months ago by MerLar.

• A:Answer The Insignia™ 14.2 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification is not specifically labeled as garage ready. This means it may not perform well in environments with extreme temperatures, such as unheated or hot garages. Garage-ready models are designed to operate efficiently in a wider range of temperatures. For reliable performance in a garage, it's best to choose a refrigerator that is explicitly rated for such use. Patricia | Insignia Support

  Answered 4 months ago by InsigniaCustomerSupport

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWhere can I find replacement parts for this model? Two of the door bins in the refrigerator have cracked, but I cannot find replacements that fit this size.

Asked 5 months ago by Lesley.

• A:Answer Lesley, if you bought it at BB then speak with the Total Tech department about gordering the part or at least get you a part number.

  Answered 5 months ago by LovelyRedHeadVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionHow much is the delivery fee for 82 leslie lane jim thorpe pa 18229

Asked 5 months ago by Anonymous.

• A:Answer Be VERY careful about delivery. What I was told was not what happened and it got VERY expensive - and they didn't care - it was pretty much take it or leave it.

  Answered 2 months ago by PamsterCAVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes anyone know how long the power cord is? And if it’s on the left or right side of the refrigerator?

Asked 6 months ago by Be.

• A:Answer It’s about 3 feet long located on the right side , if looking at it from behind.

  Answered 6 months ago by MeohmyVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionCan doors come off to get it in? Depth in inches without doors?

Asked 6 months ago by DanD.

• A:Answer Check the bestbuy webste and look in the specifications section and/or other information .

  Answered 5 months ago by LovelyRedHeadVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionRe. Previous drain pan question: Do I need to dissemble the bottom part (e.g. unscrew and open a kick panel), and move/turn/tilt/lift the fridge, in order to reach and remove the drain pan?

Asked 6 months ago by IlIl.

• A:Answer To access and remove the drain tray in your Insignia™ NS-RTM14WH5 refrigerator, you typically need to unplug the refrigerator for safety and locate the drain tray at the bottom back part near the compressor. You usually don't need to move, turn, tilt, or lift the refrigerator to reach the drain tray. However, if the tray is difficult to access, you might need to adjust the refrigerator slightly. If you have any questions or need further assistance, please don't hesitate to reach out. Ivy | Insignia Support

  Answered 6 months ago by InsigniaCustomerSupport

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionAlthough only rated down to 50F degrees ambient temp, and not garage rated, has anyone used it in garage below 50F, even down to 40? How has it worked?

Asked 6 months ago by MarkMacMaine.

• A:Answer Thank you for your inquiry! Although the Insignia™ 14.2 Cu. Ft. Top-Freezer Refrigerator is rated for a minimum ambient temperature of 50°F, some users have reported using it in garages where temperatures drop below this threshold, even down to 40°F. Many users have found that the refrigerator continues to function adequately at lower temperatures, although performance can vary. Some have noted that the freezer compartment may not maintain optimal temperatures, potentially leading to partial thawing of frozen items. Operating the refrigerator in colder environments can sometimes lead to increased energy consumption as the unit works harder to maintain internal temperatures. Prolonged use in temperatures below the recommended range may impact the longevity of the appliance, with components such as the compressor potentially experiencing additional strain. If you decide to use the refrigerator in a garage with temperatures below 50°F, consider monitoring the internal temperatures regularly and ensuring that the door seals are in good condition to maintain efficiency. Keith | Insignia Support

  Answered 6 months ago by InsigniaCustomerSupport

  
  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionIs this refrigerator garage ready?

Asked 6 months ago by Dottie.

• A:Answer Thank you for your inquiry! The Insignia™ 14.2 Cu. Ft. Top-Freezer Refrigerator is not garage ready. It is designed to operate within a temperature range of 50°F to 110°F. Using it in environments outside this range, such as a garage with temperatures below 50°F, may affect its performance and longevity. Keith | Insignia Support

  Answered 6 months ago by InsigniaCustomerSupport

  
  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWhat is the delivery fee? We’re at 215 English Tavern Rd, Rustburg VA

Asked 7 months ago by Josie.

• A:Answer The delivery fee was included "free" in the $399.99 special sales price (plus $39 tax).

  Answered 6 months ago by MarvHVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWill this refrigerator fair well in a garage or in a semi outdoor humid climate structure?

Asked 7 months ago by Li.

• A:Answer yes

  Answered 7 months ago by GregVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionIs this fridge magnetic?

Asked 7 months ago by Kell.

• A:Answer Yes, magnets will stick to the refrigerator.

  Answered 7 months ago by AnonymousVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWhat warranty does it come with?

Asked 8 months ago by DonniG.

• A:Answer Hi DonniG! Thank you for your question! The Insignia™ 14.2 Cu. Ft. Top-Freezer Refrigerator comes with a 1-year manufacturer's warranty for both parts and labor. If you have any other questions or need further assistance, feel free to ask! - Shiela | Insignia Support

  Answered 8 months ago by InsigniaCustomerSupport

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes this product is brand new?

Asked 8 months ago by Al.

• A:Answer Yes

  Answered 6 months ago by MarvH

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionDo i just plug it in and that's it?

Asked 8 months ago by Refrigerator.

• A:Answer Yes

  Answered 6 months ago by MarvHVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: Questionwhat are the optimal temps for this fridge to work in, im putting it in my rv.

Asked 9 months ago by mike.

• A:Answer I'm satisfied with the settings with which it was delivered and mentioned by the delivery men They did the conveniently-located temperature adjusting knobs, but I haven't used them.

  Answered 6 months ago by MarvH

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionIs the freezer self defrosting?

Asked 9 months ago by JaneB.

• A:Answer I have not experienced any frost build-up and it is guaranteed to be frost free.

  Answered 6 months ago by MarvHVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionIs there exposed wiring and condenser in the back of this unit? If so, is there a vented cover available to make it more safe if it is exposed?

Asked 9 months ago by cjt1959.

• A:Answer Yes, but no cover,

  Answered 6 months ago by MarvH

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)