“i bought this unit last week, and I am having major problems opening the door, I am disabled,, and it takes all the little strenth I have to open it But, even my family members have a real hard time. Is this normal?”
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Hi Linda, No its not normal.Do not overtighten. The screw heads should extend above the surface of the door. Insignia Support Merjorie www.insigniaproducts.com/support
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