A:AnswerDid ask same question. There is NO parts list. Manual no tell. Got below from Insignia. (Duh)
: Monday, June 28, 2021 at 1:59 PM From: "Insignia Products" <customerservice@insignia-products.com>
Subject: Re: Parts List~NS-RTM18WH8Q Insignia Refrigerator, case ID 264779873
Hello
Thank you for getting back to us. This is Deneb from Insignia Products on behalf of my colleague Maria who is out office today.
I understand that you would like to escalate your case to our manager since Maria did not send you a parts list of our Insignia refrigerator, but also that you would like to honor your warranty.
Firs, I would like to explain you that we do not have a such a list, so she shared with you the manual. But in case you need a specific part for your unit, we could ask for our engineers to share it with us, so we can provide you with that part number. (Door shelves)
Also, if you do not mind, would you me so nice to explain me why do you need that list? (To order parts-DUH!)
Now, in order to honor the warranty of your NS-RTM18WH8Q refrigerator, I would need to ask you the following information:
- When did this start happening? (Hot Sides)
- Was it misused or damaged in some way (accidental or not)?
- When and where did you make the purchase?
- Do you still have the receipt? If so, please attach a picture of it.
In this case, I would suggest to perform a power cycle of it by following these steps:
1. Disconnect the refrigerator power cord from the wall outlet.
2. Turn the controls to "Off" or "0" inside the fridge.
3. Wait for an hour.
4. Adjust the fridge controls to the desired setting.
5. Allow the unit up to one day to adjust to a stable temperature.
A:Answer1. Open fridge door.
2. See label on top left side inside.
3. Does not tell made date!
=================
Sides mid height are unexpectedly hot/warm to the touch while motor is running which is noticeable. Lacking insulation maybe? Makes weird groaning & cat like sounds.
A:AnswerPer https://www.bestbuy.com/site/insignia-18-1-cu-ft-top-freezer-refrigerator-white/5838109.p?skuId=5838109#
Product Height
66.6 inches
Product Width
29.5 inches
Height To Top Of Refrigerator (Without Hinges)
64.9 inches
Height To Top Of Door Hinge
66.61 inches
Depth Without Handle
30.91 inches
Depth With Handle
32.77 inches
Total Capacity
18.1 cubic feet
Refrigerator Style
Top Freezer
Lighting Type
LED
Ice Maker
Optional
App Compatible
No
Color Finish
White
General
Product Name
18.1 Cu. Ft. Top-Freezer Refrigerator
Brand
Insignia™
Model Number
NS-RTM18WH8Q
Color
White
Color Category
White
Color Finish
White
Compatibility
Voice Assistant Built-in
Not Applicable
App Compatible
No
Dimension
Product Height
66.6 inches
Product Width
29.5 inches
Product Depth
32.8 inches
Height To Top Of Refrigerator (Without Hinges)
64.9 inches
Height To Top Of Door Hinge
66.61 inches
Standardized Width
30 inches
Counter Depth
No
Depth Without Handle
30.91 inches
Depth With Handle
32.77 inches
Depth Without Door
27.19 inches
Depth With Door 90 Degrees Open
60.63 inches
Product Weight
165.3 pounds
Capacity
Total Capacity
18.1 cubic feet
Refrigerator Capacity
14 cubic feet
Freezer Capacity
4.1 cubic feet
Features
Configuration
Freestanding
Panel Ready
No
Refrigerator Style
Top Freezer
Fingerprint Resistant
No
Convertible Temperature Zone
No
Dual Evaporation
No
Door-Open Alarm
No
Sabbath Mode
No
Temperature Control Type
Electronic
Defrost Type
Frost free
Reversible Door Hinge
Yes
Hinge Setting
Reversible left/right
Lighting Type
LED
Ice and Water
Ice Maker
Optional
Secondary Ice Maker
No
Ice Maker Location(s)
Freezer
Ice and Water Dispenser
None
Storage
Number of External Doors/Drawers
2
Refrigerator Shelf Style
Adjustable
Number of Freezer Shelves
1
Freezer Shelf Style
Adjustable, Fixed
Quick Access Door
No
Dairy Center
Yes
Gallon Door Storage
Yes
Humidity-Controlled Crisper
Yes
Deli Meat Drawer
No
Refrigerator Shelf Material
Wire
Freezer Info
Freezer Compartment
Yes
Freezer Location
Top
Freezer Door Type
Swing Door
Freezer Shelf Material
Glass
Freezer Interior Light
No
Filter Info
Water Filtration
No
Air Filter
No
Electrical Specification
Amperage
1.2 amperes
Voltage
115 volts
Estimated Annual Electricity Use
398 kilowatt hours
Estimated Annual Operating Cost
48 United States dollars
Certifications Listings & Approvals
ENERGY STAR Certified
No
ADA Compliant
No
CSA Listed
No
Warranty
Manufacturer's Warranty - Parts
1 Year
Manufacturer's Warranty - Labor
1 Year
Other
UPC
600603217173
A:AnswerBelow is what I was told:
In this case, I would suggest to perform a power cycle of it by following these steps:
1. Disconnect the refrigerator power cord from the wall outlet.
2. Turn the controls to "Off" or "0" inside the fridge.
3. Wait for an hour.
4. Adjust the fridge controls to the desired setting.
5. Allow the unit up to one day to adjust to a stable temperature.
Also, please take in consideration this information:
1. Use another electrical device to validate outlet is still working.
2. Check that the refrigerator is not in a confined space or a tight cabinet as this can cause their appliance to overheat and eventually malfunction.
3. Ensure that there is no dust build up on the back of the refrigerator, not letting the compressor to work appropriately.
4. Make sure that the door(s) close properly.
5. Ensure that the thermostat is set to the proper temperature.
I will be kindly looking forward for your response.
Best regards,
••• Deneb •••
Insignia Products www.insigniaproducts.com Your case number is 264779873
