Questions & Answers

Name: Insignia™ - 18.1 Cu. Ft. Top-Freezer Refrigerator - White
Brand: Insignia™
SKU: 5838109
Price: 289.99 USD
Rating: 4.3 (4706 reviews)

Insignia™ - 18.1 Cu. Ft. Top-Freezer Refrigerator - White

Model:: NS-RTM18WH8Q; |
SKU:: 5838109

User rating, 4.3 out of 5 stars with 4706 reviews.

Highly rated by customers for:

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QuestionWhen closing the freezer door, the door hesitates/pauses and does not close without a little extra push (for the last several inches). Is there a design or safety reason for this? The Insignia refrigerators in the BestBuy store do the same thing.
Asked 7 years ago by Eddie95.
- Answer Yes it does hesitate, but I like that.
  Answered 6 years ago by LsHere
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QuestionHow much does this refrigerator weights
Asked 4 years ago by Conde.
- Answer 163 pounds Unclear if glass shelf being quoted is on top of draws on bottom of frig. Probably. Glass shelves to replace wire racks unable to find from only 43 parts listed. Half are shown as Not Available. There is no other parts list. Manual has no parts list. Took 3 days & several emails to get Customer Service in Philippians to understand request is for Parts List. Frig is made in Thailand, per inside label. Finally got below info to order some parts: Parts 855.975.6831 Mon-Fri, 8 am - 5 pm EST https://partstore.encompass.com/model/ISGNSRTM18WH8Q I wanted to buy another small length door shelf, which is listed as "Tray". Not available! Here are all the door shelves: 12131000005323 Insignia Refrigerator Small Tray Not Available 12131000005562 Insignia Fridge Middle Large Tray Not Available 12131000005546 Insignia Fridge Bottom Large Tray Not Available 12131000005985 Insignia Freezer Tray $26 Already did 2 star review (Nickname is Name) given other concerns, before now finding out PARTS seem to also be issue. ||||||||||||||||||||||||||||| Frig now is shown as 6 weeks delivery. Probably do to $100 off sale price $450, that started late May 2021 & still in effect @ time of this answer on 6/30/21. That is OK to be hard to get, Better to just pay up for another brand with long standing better performance & customer service in USA. "Quality of product is remembered long after price is forgotten."
  Answered 4 years ago by Name
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QuestionIs this refrigerator "garage ready?"
Asked 5 years ago by Carole.
- Answer That is where I keep mine
  Answered 5 years ago by Smitty
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QuestionIs it garage ready?
Asked 5 years ago by Anonymous.
- Answer Yes, thats where we put ours. Unless you need an icemaker. We didn’t but if you gave the plumbing for it...
  Answered 5 years ago by LAGIRL79
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QuestionDoes it have an ice maker
Asked 6 years ago by Lee.
- Answer No
  Answered 6 years ago by FrugalFitMom
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QuestionDoes anyone know the maximum weight capacity of the glass shelves in this fridge?I have the stainless steel version with the glass shelves.
Asked 7 years ago by jose.
- Answer This refrigerator does not have glass shelves, it has metal shelves which allow the refrigerator to cool it from below.
  Answered 6 years ago by Peter
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QuestionThe door handles not very clear how to install them on the door 4 screws and some others how to install the booklet is not very clear , it has plastic molding inside the hole so they get removed
Asked 7 years ago by Babylon.
- Answer I'm having the same issue, did you ever figure it out?
  Answered 4 years ago by Jaylin
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QuestionWill my fridge-magnets stick to the door?
Asked 6 years ago by FredKiller.
- Answer Yes, they should stick.
  Answered 6 years ago by BBcustomer88
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QuestionCan an ice maker be installed and if so what is the cost.
Asked 7 years ago by Marv.
- Answer No. Buy a fridge with an ice maker and problem solved. Ice trays work too.. Fill with water. Put in freezer. Let freeze. Boom. Ice.
  Answered 7 years ago by FanOfKilljoy
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QuestionHow can I remove the handle screw caps to tighten my wobbly refrigerator handle? I see the caps on the right side but can't figure out how to remove them.
Asked 4 years ago by Wobble.
- Answer You can use a blade to remove the caps.
  Answered 4 years ago by InsigniaCustomerSupport
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Questionwhere do I find the serial number on a Insignia Model #NS-RTM18WH8Q refrigerator? I'll wait for the answer, hello and all that stuff, and I will wait while you research it.
Asked 5 years ago by Jimbo.
- Answer serial number 17J17C00107--what date was it manufactured
  Answered 1 year ago by Anonymous
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Questions & Answers

Insignia™ - 18.1 Cu. Ft. Top-Freezer Refrigerator - White

Q: QuestionWhen closing the freezer door, the door hesitates/pauses and does not close without a little extra push (for the last several inches). Is there a design or safety reason for this? The Insignia refrigerators in the BestBuy store do the same thing.

Q: QuestionHow much does this refrigerator weights

Q: QuestionIs this refrigerator "garage ready?"

Q: QuestionIs it garage ready?

Q: QuestionDoes it have an ice maker

Q: QuestionDoes anyone know the maximum weight capacity of the glass shelves in this fridge?I have the stainless steel version with the glass shelves.

Q: QuestionThe door handles not very clear how to install them on the door 4 screws and some others how to install the booklet is not very clear , it has plastic molding inside the hole so they get removed

Q: QuestionWill my fridge-magnets stick to the door?

Q: QuestionCan an ice maker be installed and if so what is the cost.

Q: QuestionHow can I remove the handle screw caps to tighten my wobbly refrigerator handle? I see the caps on the right side but can't figure out how to remove them.

Q: Questionwhere do I find the serial number on a Insignia Model #NS-RTM18WH8Q refrigerator? I'll wait for the answer, hello and all that stuff, and I will wait while you research it.

QuestionWhen closing the freezer door, the door hesitates/pauses and does not close without a little extra push (for the last several inches). Is there a design or safety reason for this? The Insignia refrigerators in the BestBuy store do the same thing.

QuestionHow much does this refrigerator weights

QuestionIs this refrigerator "garage ready?"

QuestionIs it garage ready?

QuestionDoes it have an ice maker

QuestionDoes anyone know the maximum weight capacity of the glass shelves in this fridge?I have the stainless steel version with the glass shelves.

QuestionThe door handles not very clear how to install them on the door 4 screws and some others how to install the booklet is not very clear , it has plastic molding inside the hole so they get removed

QuestionWill my fridge-magnets stick to the door?

QuestionCan an ice maker be installed and if so what is the cost.

QuestionHow can I remove the handle screw caps to tighten my wobbly refrigerator handle? I see the caps on the right side but can't figure out how to remove them.

Questionwhere do I find the serial number on a Insignia Model #NS-RTM18WH8Q refrigerator? I'll wait for the answer, hello and all that stuff, and I will wait while you research it.