Questions & Answers
- Model:
- NS-RBM18SS0
- |
- SKU:
- 6467055
Q: QuestionWhat would cause vegetables to freeze inside the crisper drawer inside my 18.6 Cu. Ft. Bottom Mount Refrigerator?
Asked by Anonymous.
- A:Answer We have the same problem with our's and it has caused us to lose a lot of produce :-( We had a great tech come to the house and he pointed out that it is a design flaw - as our crisper drawers do not have vents and the cooling elements are directly behind the produce drawers. Super frustrating. We have other issues with this fridge and after four tech visits for a fridge that is less than a year old (!) - we were approved for a complete replacement.
Answered by Anonymous
Q: QuestionWhat is the cord length for this fridge?
Asked by Cordlength.
- A:Answer The cord length for the Insignia™ - 18.6 Cu. Ft. Bottom Freezer Refrigerator with ENERGY STAR Certification is 165 cm (or about 6 feet). Patricia | Insignia Support
Answered by InsigniaCustomerSupport

Q: QuestionCan refrigerator be moved easily over tile floor in order to clean behind it? This is Insignia 18.6 cu Ft bottom freezer Model NS-RBM18SSO
Asked by jan.
- A:Answer How heavy is this refrigerator?
Answered by eliteshopper
Q: QuestionNo leveling feet on front of Unit. Can you send me some?
Asked by JohnnyCee.
- A:Answer Not missing on my unit. Just screw them up or down to level.
Answered by Greenbugguy
Q: Questionhow do i get the ice maker kit and install
Asked by SolaC.
- A:Answer Doesn’t come with ice maker
Answered by ArsenioB
Q: Questionis it normal for the outside side of the refrigerator to be warm?
Asked by grannyglo.
- A:Answer Hello! Thank you for reaching out. This is normal and is caused by the heat dissipated from the refrigeration process. If your fridge feels hot to the touch, it may be due to insufficient spacing between your fridge and it's surroundings. - Carl | Insignia Support
Answered by InsigniaCustomerSupport

Q: QuestionIs this refrigerator garage ready?
Asked by Anonymous.
- A:Answer Yes just plug it in
Answered by SandraF
Q: QuestionWhere is the button to turn off the chime?
Asked by JulieA.
- A:Answer Hello! Thank you for reaching out to us. The only sound that can be turned off is the open door alarm. If you need assistance with turning off the alarm sound, please feel free to contact our Customer Service at 1-877-467-4289. We're here to help! - Carl | Insignia Support
Answered by InsigniaCustomerSupport

Q: QuestionDoes the delivery include hall away of the old refrigerator?
Asked by Drdio.
- A:Answer Yes
Answered by RichardS
Q: QuestionWill Best Buyer remove the existing refriderator?
Asked by Chris.
- A:Answer They charge a fee to remove the old refrigerator.
Answered by Scott
Q: Questioncan I get this refrigerator with door handles?
Asked by Anonymous.
- A:Answer If it has door handles, then it would be better
Answered by RichardS
Q: QuestionWhat is Best Buy’s haul away fee for the old frig?
Asked by Rio.
- A:Answer $69.00
Answered by Mg21
Q: QuestionCan you pick up a refrigerator same day from the store?
Asked by Anonymous.
- A:Answer Yes,if it's in stock
Answered by PatriciaY
Q: QuestionWhy does the snowflake on the temperature panel flash ? Tried pressing fridge and freezer button. Doesn’t move
Asked by Maris.
- A:Answer The flashing snowflake icon typically indicates that the temperature is not within the desired range, which can happen if the fridge is working hard to cool down or if there’s a problem with the temperature settings. Please contact Insignia Support for further assistance. Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Answered by InsigniaCustomerSupport

Q: QuestionDoes the refrigerator and freezer sections have LED lights
Asked by Anonymous.
- A:Answer Mine did not come with freezer lights. Only the refrigerator had lights.
Answered by JulieA
Q: QuestionDoes this Fridge have a Sabbath mode? where u can set up that the light goes off on Sabbath
Asked by JF.
- A:Answer I did not see in the manual any ideas how to shut off the lights
Answered by Anonymous
Q: QuestionI broke a drawer on the door of the refrigerator.How do I get a replacement?
Asked by d919287ddd.
- A:Answer I'm sorry to hear about the broken drawer in your refrigerator. To get a replacement, kindly contact Insignia support for further assistance. We can help you find the right part and guide you through the replacement process. -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Answered by InsigniaCustomerSupport

Q: QuestionAre you able to completely remove the bottom freezer including the door?
Asked by Meser.
- A:Answer When it comes to removing the bottom freezer on a refrigerator, including the door, the specifics can vary by model. For the Insignia™ 18.6 Cu. Ft. Bottom Freezer Refrigerator, it is typically possible to remove the bottom freezer drawer and the door for maintenance or cleaning, but this process generally requires consulting the user manual for detailed instructions. Here are some general steps you might follow, but please verify with your specific model's manual: 1. Unplug the Refrigerator: Safety first! Always disconnect the fridge from power before doing any maintenance. 2. Remove the Freezer Drawer: - Pull the drawer out to its full extension. - Locate any clips or tabs that hold the drawer in place and release them. - Lift the drawer slightly to remove it from the track. 3. Remove the Freezer Door: - Depending on the design, you may need to remove screws or release tabs. - After unscrewing or releasing, gently lift the door off its hinges. 4. Reinstallation: Reinstallation typically involves reversing the steps, ensuring that everything is secured back into place. For precise instructions tailored to your model, always refer to the user manual or contact Insignia's customer support. If you're uncomfortable with this process or if the refrigerator is still under warranty, consider hiring a professional technician.
Answered by InsigniaCustomerSupport

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