“Had delivery today. The freezer is working but the refrigerator is not cooling very well. I think we will need it replaced. How do we proceed?”
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I'm sorry to hear that your refrigerator isn't cooling properly. Here are the steps you can take to proceed with a replacement: 1. Contact Best Buy Customer Service: You can reach them at 1-888-BEST-BUY (1-888-237-8289). Explain the issue and request a replacement. 2. Visit the Best Buy Website: Go to the Best Buy support page and use the chat or email options to report the problem. 3. Return Policy: Best Buy typically offers a 15-day return or exchange policy for major appliances. Make sure to have your receipt or order number handy when you contact them. 4. Insignia Customer Support: You can also contact Insignia directly at 1-877-467-4289 for further assistance. I hope this helps! Let me know if you need any more information or assistance.
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