Questions & Answers
- Model:
- NS-RTM18WHD2
- |
- SKU:
- 6472693
Q: QuestionHi. My refrigerator has a noisy. Is it normal??
Asked by Ross.
- A:Answer I think normal
Answered by KhinL
Q: QuestionWhat is the warranty on tnis fridge?
Asked by Great.
- A:Answer One year parts and labor. I bought an extended warranty.
Answered by Chas
Q: QuestionThe handles on the doors are not installed because the pegs that go into holes on the door are missing? How do I get those pegs? This is for model NS-RTM18WHD2, Rev: B
Asked by pauld.
- A:Answer The deliver guy fix before they gone
Answered by KhinL
Q: QuestionI want a ice maker. See no way to enter it
Asked by Anonymous.
- A:Answer Not now
Answered by KhinL
Q: QuestionHad delivery today. The freezer is working but the refrigerator is not cooling very well. I think we will need it replaced. How do we proceed?
Asked by remote.
- A:Answer I'm sorry to hear that your refrigerator isn't cooling properly. Here are the steps you can take to proceed with a replacement: 1. Contact Best Buy Customer Service: You can reach them at 1-888-BEST-BUY (1-888-237-8289). Explain the issue and request a replacement. 2. Visit the Best Buy Website: Go to the Best Buy support page and use the chat or email options to report the problem. 3. Return Policy: Best Buy typically offers a 15-day return or exchange policy for major appliances. Make sure to have your receipt or order number handy when you contact them. 4. Insignia Customer Support: You can also contact Insignia directly at 1-877-467-4289 for further assistance. I hope this helps! Let me know if you need any more information or assistance.
Answered by InsigniaCustomerSupport

Q: QuestionWhen delivered, will they take refrigerator up a couple steps?
Asked by Sherbear.
- A:Answer Yes...5 to 10 steps for sure.
Answered by Kanis
Q: QuestionI guess this product does not need a tap..?
Asked by Sheriff.
- A:Answer Yes
Answered by JamesF
Q: QuestionWhich Best Buy store is this available? Spring Hill store?
Asked by Cathy.
- A:Answer Destin fl
Answered by JamesF
Q: QuestionCan I put it in a garage that get about 33 degrees F?
Asked by Henney.
- A:Answer The Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator with Handles is not designed to operate in environments where the temperature drops below 55°F. Placing it in a garage that gets as cold as 33°F could affect its performance and potentially cause issues with the cooling system. If you need a refrigerator for a colder environment, you might want to look for models specifically labeled as "garage ready" or designed to operate in a wider range of temperatures.
Answered by InsigniaCustomerSupport

Q: QuestionHow big is the box this ships in?
Asked by Amilz.
- A:Answer They’re take care
Answered by JamesF
Q: QuestionHow much is delivery
Asked by Susie.
- A:Answer The delivery cost for the Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator with Handles in White from Best Buy can vary based on your location and the specific delivery options you choose. Typically, Best Buy offers standard delivery services, which might be free for certain appliances, but it's best to check directly on their website or contact their customer service for the most accurate information. If you have any questions or need further assistance, please don't hesitate to reach out. Thank you for choosing Insignia! - Emman | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Answered by InsigniaCustomerSupport

Q: QuestionCan I get this model in silver color?
Asked by joey.
- A:Answer Hi Barb, the Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator with Handles is available in white, but there isn’t a silver color option for this specific model. Patricia | Insignia Support https://www.bestbuy.com/site/insignia-18-cu-ft-top-freezer-refrigerator-with-handles-white/6472693.p?skuId=6472693
Answered by InsigniaCustomerSupport

Q: QuestionWhat is the price of the ice maker that fits it?
Asked by Craftroom.
- A:Answer The ice maker that fits the Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator is the model NS-ICEF2W2. The price for this ice maker is typically around $99.99. If you have any questions or need further assistance, please don't hesitate to reach out. Thank you for choosing Insignia! - Emman | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Answered by InsigniaCustomerSupport

Q: QuestionDoes it have automatic freezer defrost?
Asked by Curtis.
- A:Answer Thank you for your inquiry! Yes, the Insignia 18 Cu. Ft. Top-Freezer Refrigerator with Handles features automatic freezer defrosting. This convenient feature ensures that your freezer is always ready to use, without the hassle of manually defrosting the unit. Keith | Insignia Support https://www.bestbuy.com/site/insignia-18-cu-ft-top-freezer-refrigerator-with-handles-white/6472693.p?skuId=6472693
Answered by InsigniaCustomerSupport

Q: QuestionI just had this refrigerator delivered yesterday 8/30/24 the freezer is working and the refrigerator is not it is 61 degrees inside ???? Not a good start.
Asked by Jone.
- A:Answer The Insignia™ 17 Cu. Ft. Garage Ready Convertible Upright Freezer does not allow for manual adjustment of the auto defrost temperature. The defrost cycle is designed to maintain optimal performance and prevent frost buildup, but it should not cause the internal temperature to rise to 32°F. Here are a few steps you can take to address the issue: 1. Check Temperature Settings: Ensure that the freezer is set to the recommended temperature of 0°F (-18°C). Setting it lower than 5°F might help maintain a more consistent temperature. 2. Ensure Proper Ventilation: Make sure there is adequate space around the freezer for proper airflow. Blocked vents can cause temperature fluctuations. 3. Inspect Door Seals: Check the door seals for any gaps or damage that might be allowing warm air to enter. 4. Minimize Door Openings: Try to limit the number of times you open the freezer door, as frequent openings can cause temperature spikes. If these steps don’t resolve the issue, it might be best to contact Insignia customer support or consider returning the unit if it’s still under warranty. If you have any questions or need further assistance, please don't hesitate to reach out. Thank you for choosing Insignia! - Emman | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Answered by InsigniaCustomerSupport

Q: QuestionWhere can I find a replacement power cord for this Insignia refrigerator? The original one got damaged.
Asked by Anonymous.
- A:Answer Pretty sure Things like that are generic and ubiquitous like dryer cords, aren't they?
Answered by TruckerJay
Q: QuestionDoes this fridge have an inverter compressor?
Asked by Anonymous.
- A:Answer Hi there! The Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator with Handles (Model: NS-RTM18WHD2) does not have an inverter compressor. It features a standard compressor. For more product information, please check the link below. |Angelica| Insignia Products| https://www.bestbuy.com/site/insignia-18-cu-ft-top-freezer-refrigerator-with-handles-white/6472693.p?skuId=6472693
Answered by InsigniaCustomerSupport

Q: QuestionDoes it have wheels on the bottom
Asked by Shell.
- A:Answer The back has wheels to help move it into place. The front has adjustable legs with rubber feet.
Answered by PaulS
Q: QuestionDoes this refrigerator have an ice maker
Asked by Anonymous.
- A:Answer There is an ice maker option that must be purchased separately.
Answered by PaulS
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