“I ourchased the 2.0 soundbar for insignia. I can not get it to work when watching youtube or movies in prime video app.”

1-2 of 2 Answers

• Try to use a different sound source. For product support, please visit https://www.insigniaproducts.com/email-us

  Answered by InsigniaCustomerSupport 4 years ago

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• is the power light red or blue? Red..it's not on. Blue ...it's on. No sound you have no input. Wrong input or bad input device, cable, sound source not giving off external line soun d.

  Answered by Charlie 4 years ago

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