Questions & Answers

Q: QuestionSound bar,mdl.HSB318 STARTS MAKING WHAT SOUNDS LIKE STATIC NOISE REGARDLESS OF CHANNEL OR SOURCE,TRIED ON OFF,NO LUCK,END UP TURNING OFF AND USING TV VOLUME,BECOMING MORE AND MORE FREQUENT.

Asked 7 years ago by Brutus.

• A:Answer In this case I think that it would be convenient if you give us a call at 1-877-467-4289, that way we can find a solution together. Ruben- Insignia support

  Answered 6 years ago by InsigniaCustomerSupport

  
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Q: QuestionI just purchased this sound bar. I like it, except the only way I am able to get sound from it is to connect it via my cable box. I am using RCA cables. I can live with that except for the fact that anything I watch other then Cable TV will be awful.

Asked 7 years ago by BigE.

• A:Answer I bought it and was able to plug right into my TV. Works great.

  Answered 6 years ago by Grandmato5Verified Purchase

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Q: QuestionWill this sound bar work with Insignia tv model NS-40DR420NA16?

Asked 7 years ago by Anonymous.

• A:Answer It’s a little complicated but it will work with the help of a teck agent on line at insignia if you have any problems

  Answered 7 years ago by Tommy

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Q: QuestionHI I have a Westinghouse TV that does not have the optical audio option. Will this sound bar work with my TV and if yes, how?

Asked 7 years ago by Brian.

• A:Answer Yes, composite cables will need to be used. Red and White cables are plugged into the TV's Line Out and into the sound bar's Line In ports.

  Answered 7 years ago by CommunityAnswer

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Q: Questionproduct dimensions

Asked 7 years ago by Anonymous.

• A:Answer The product measures 1.8 x 12.6 x 2.7 inches.

  Answered 7 years ago by CommunityAnswer

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Q: QuestionWhat kind of battery---Cost to replace----Batt. Life?

Asked 7 years ago by JTST.

• A:Answer Plugs in doesn’t take batteries

  Answered 7 years ago by Cookiebaker43088Verified Purchase

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Q: QuestionI don't have cable, have an indoor antenna, have been able to get 10 or so local channels. Until I installed the soundbar (easy, works fine) and changed the audio setting to PCM. Now I get only 4, very poorly. Is that an ARC issue? Do I need HDMI?

Asked 7 years ago by BestX4me.

• A:Answer No you need a optical cable

  Answered 7 years ago by JacobVerified Purchase

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Q: QuestionNo sound coming out of soundbar and everything is hooked up. What to do?

Asked 7 years ago by Frank.

• A:Answer Check the aux cord

  Answered 7 years ago by DoobieSlick

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Q: QuestionDoes this come with a remote control

Asked 7 years ago by Anonymous.

• A:Answer Yes, this item comes with a remote control.

  Answered 7 years ago by CommunityAnswer

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Q: Questioni have a samsung M5300 and the insignia 2.0 soundbar i have the rca audio cables plugged in to the tv but no sound is coming out do i need the optical for my tv to support this because when i change the tv output setting to audio out/optical noting happn

Asked 7 years ago by liam.

• A:Answer Look at the manual. Whatever type of input cord you use, you have to put that setting on the soundbar. We had the same issue. If I remember correctly, our's was set for the optical cable, so it didn't work until we used an optical cable. But looking over the remote directions it clearly states that you have to select which input your using.

  Answered 7 years ago by smc60Verified Purchase

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Q: QuestionWhen I'm trying to use bluetooth through the soundbar I change the input to the correct source but it doesn't go into pairing mode, is there something you have to do to make it go into pairing it's not showing up on either of my phones, note8 or iphone 7

Asked 7 years ago by Ryan.

• A:Answer 39 watts

  Answered 7 years ago by BartmanVerified Purchase

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Q: QuestionCan you connect multiple devices to this at once? For instance - I want to have the sound from my TV going out AND a bluetooth microphone going out through the speakers all at once. For Karaoke. Is this possible?

Asked 7 years ago by Tackleberry.

• A:Answer I don't think you can do that because the TV and the Bluetooth require different Input settings and you can only have one Input selected at a time. I could be wrong, but that's my experience.

  Answered 6 years ago by MNMom

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Q: QuestionWhat is the audio speakers watt out put. How many speakers and passive speakers there in sound bar

Asked 7 years ago by Anonymous.

• A:Answer There is nothing in the documentation about how many speakers there are nor the wattage output. However, looking through the front mesh, it looks like there are 3 inch x 6 speakers (3 right and 3 left) and 1 inch x 2 speakers (1 right and 1 left). They also sound pretty loud so, I imagine, the wattage would be at least 75 watts.

  Answered 7 years ago by GunslingerVerified Purchase

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Q: QuestionHow do I connect my 32 in Insignia Roku tv to a 2.0 Insignia soundbar

Asked 7 years ago by Justln.

• A:Answer Fiber-optic cable

  Answered 7 years ago by shcrshVerified Purchase

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Q: QuestionCan I plug this in to my tv and use it for sound for all liters I have hooked up. Ex Xbox 1 firestick , ps4 and cable ?

Asked 7 years ago by Gator.

• A:Answer Yes

  Answered 7 years ago by TexasDDDVerified Purchase

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Q: Questionhow many watts

Asked 7 years ago by x.

• A:Answer I would put this in the range of 10-20w max. The bar itself is pretty small so unit itself doesn't get that loud.

  Answered 6 years ago by TechVerified Purchase

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Q: QuestionI just bought a 32" Insigna with Roku. How does this sound bar connect to the TV? Is the cable included? If not, what would I need to buy??

Asked 7 years ago by densteele.

• A:Answer Everything you need to connect the speaker to your tv comes in the box

  Answered 7 years ago by ToneVerified Purchase

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Q: QuestionDoes anyone know the code to use to get the soundbar controlled from the AUX button on my Spectrum UR5U-8780L TWC remote?

Asked 7 years ago by beanhill61.

Q: QuestionDoes this work with my Polaroid 43" led TV, I'm having trouble connecting it

Asked 7 years ago by Jack.

• A:Answer I have the same soundbar, also have an Insignia led TV. I spend over 45 minutes as the soundbar says to have the TV set for 'PMC' format. After using the TV remote checking the Menu's I finally located how to change my TV to the 'PMC' format. But the remote with the soundbar didn't seem to work so I brought up the sound from the edge of the soundbar. Still need to recheck its remote, although it does work turning on with first blue light showing for 'PMC' format.

  Answered 7 years ago by HofnerbassmanVerified Purchase

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