“I bought an Insignia docking station and my laptop (windows 10) do not recognize it. I have been trying many things. I don't get the hardware driver to install it. Does it need a driver? Where to download?”
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You shouldn't need a driver, is it a fresh drive? if so it may not be partitioned/formatted, you will have to go into disk management, look for it under search in windows, it should say "create and format hard disk partitions" click on that. Check to see if the device is there. If it is, you need to create a partition and then format it. It's a relatively straightforward process. Here is a link: https://support.microsoft.com/en-us/windows/help-in-disk-management-ad88ba19-f0d3-0809-7889-830f63e94405
Sorry, there was a problem. Please try again later.Hi Gustavo, Base on the product details the product is a plug and play unit no need to install a driver.Kindly fallow the troubleshooting steps below: 1. Insert an SSD or HDD into a slot on your docking station. You can use both slots at the same time. CAUTION: To avoid damaging the equipment, make sure that the SSD/HDD is inserted in the correct direction. 2. Connect the USB cable to the USB 3.0 In jack on the docking station and to an available USB port on your computer. 3. Connect the power adapter to the DC IN jack on the back of your docking station, then turn on your docking station and the computer. The docking station LED blinks until the computer identifies your station, then the LED lights steady. 4. If this is the first time you are using an SSD or HDD, follow your computer's operating system instructions to format the disk. 5. Follow your computer's operating system instructions to transfer data to or from your computer. The docking station LED blinks while data is transferring. 6. When the transfer is complete, turn off power to the docking station by pressing the power switch. Press the eject button on the side of your docking station, then remove the SSD or HDD. We apologize for your experience with this product. We really want to help you address this issue. For us to better assist you, please contact us directly at 1-877-467-4289 so we can provide the best possible solution. Insignia Product Marites www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
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