“I can watch Netflix and Prime on this TV but am unsuccessful watching TV. I try scanning for channels and zero are found.”
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It sounds like your TV is having trouble finding channels. Make sure your antenna is properly connected and try repositioning it. If that doesn't work, check for software updates or reset the TV to factory settings. You may contact our customer service team at this phone number 1-877-467-4289 if you need further assistance. Patricia | Insignia Support https://www.bestbuy.com/site/insignia-24-class-f20-series-led-full-hd-smart-fire-tv/6490138.p?skuId=6490138
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