Questions & Answers

Q: QuestionCan I access direct TV streaming with this TV?

Asked 10 months ago by DonB.

• A:Answer Thank you for your inquiry! Yes, you can access DIRECTV streaming with the Insignia™ 24" Class F20 Series LED Full HD Smart Fire TV. This TV is equipped with Fire TV OS, which supports a wide range of streaming services, including DIRECTV. Enjoy your favorite shows and channels with ease! Carl | Insignia Support

  Answered 10 months ago by InsigniaCustomerSupport

  
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Q: QuestionCan I download the DirectTV app?

Asked 10 months ago by Rosie.

• A:Answer Yes, you can download the DirecTV app on your Insignia™ 24" Class F20 Series LED Full HD Smart Fire TV. Since this TV runs on the Fire TV platform, you can access the Amazon Appstore to download a wide range of apps, including DirecTV. If you need any further assistance, feel free to ask! - Mae | Insignia Support

  Answered 10 months ago by InsigniaCustomerSupport

  
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Q: QuestionHow to download user guide and manual?

Asked 11 months ago by Sammy.

• A:Answer To download the user guide and manual for the Insignia™ 24" Class F20 Series LED Full HD Smart Fire TV, visit this link: https://www.bestbuy.com/site/insignia-24-class-f20-series-led-full-hd-smart-fire-tv/6490138.p?skuId=6490138. Once there, navigate to the Features section, then click on Manual and Guides. From this section, you can easily select and download the User Manual. If you have any questions or need further assistance, feel free to ask! Patricia | Insignia Support

  Answered 11 months ago by InsigniaCustomerSupport

  
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Q: QuestionIbought this insignia class F20 since Spectrum upgraded from analog to digital, making us need an MPeg4 signal tv for compatibility. I bought this one, thinking it was a new model, come to find out, ot was manufactured in 2023. 2 years old, not compatibil

Asked 11 months ago by Disappointed.

Q: QuestionDoes this TV have a center stand

Asked 11 months ago by Gary.

• A:Answer No

  Answered 11 months ago by TernstVerified Purchase

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Q: QuestionI bought this tv and had to change the Input to HDMI in order to view cable. I finally purchased an antenna so I can stream other channels & use apps. This is a silly question but does the antenna screw into the spot that says ANT/Cable?

Asked 11 months ago by Helen.

• A:Answer Hello! Thank you for reaching out. To access your antenna, please select the ANT/CABLE input. I hope this information is helpful. If you have any further questions, feel free to ask. - Carl | Insignia Support

  Answered 11 months ago by InsigniaCustomerSupport

  
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Q: QuestionCan I connect my headphones through blue tooth to the television. If not does it have an audio jack to connect headphones?

Asked 11 months ago by Anonymous.

• A:Answer Thank you for your inquiry! The Insignia™ 24" Class F20 Series LED Full HD Smart Fire TV does support Bluetooth for connecting headphones. This allows you to enjoy your shows and movies wirelessly. Keith | Insignia Support

  Answered 11 months ago by InsigniaCustomerSupport

  
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Q: QuestionDoes this TV come with Bluetooth?

Asked 11 months ago by Bill.

• A:Answer Yes, the Insignia™ - 24" Class F20 Series LED Full HD Smart Fire TV does come with Bluetooth support. Patricia | Insignia Support

  Answered 11 months ago by InsigniaCustomerSupport

  
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Q: QuestionI have a hulu subscription and can watch live tv on my 50" smart tv. Can we watch live tv on this particular tv?

Asked 11 months ago by Anonymous.

• A:Answer Had similar problems, the local station didn't show up. contacted Hulu to make sure they were providing service. Found if you open the first thing that shows when you open Hulu then hit, on a fire tv the remote, Between the two we now have the regional shows, news etc

  Answered 11 months ago by DonVitoVerified Purchase

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Q: QuestionCan this TV be used as a Digital photo/picture Frame, to run a Slideshow of a recent vacation?

Asked 11 months ago by Bg.

• A:Answer Yes, the Insignia™ 24" Class F20 Series LED Full HD Smart Fire TV can be used as a digital photo frame to run a slideshow of your recent vacation photos. You can use the built-in Amazon Fire TV features to display photos from services like Amazon Photos or other compatible apps. Additionally, the TV supports Apple AirPlay, allowing you to share photos directly from your Apple device to the TV. If you need any help setting this up, feel free to ask!

  Answered 11 months ago by InsigniaCustomerSupport

  
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Q: QuestionCan I connect to Wi-Fi and access my apps like prime Disney utube

Asked 11 months ago by Anonymous.

• A:Answer Yes, you can connect your Insignia™ - 24" Class F20 Series LED Full HD Smart Fire TV to Wi-Fi and access various apps like Prime Video, Disney+, and YouTube. This TV comes with Fire TV built-in, which allows you to stream content from a wide range of apps and services. Patricia | Insignia Support

  Answered 11 months ago by InsigniaCustomerSupport

  
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Q: QuestionCan this be used as a calendar display if I connect an iPad to it? I'm trying to replicate a Skylight or Cozyla Calendar at a more affordable cost

Asked 11 months ago by fdafda.

• A:Answer Yes, you can use the Insignia™ 24" Class F20 Series LED Full HD Smart Fire TV as a calendar display by connecting it to your iPad. Here are a few ways to achieve this: 1. Apple AirPlay: The TV supports Apple AirPlay, which allows you to mirror your iPad's screen to the TV. You can display your calendar app on the iPad and mirror it to the TV. 2. Third-Party Apps: You can use third-party apps available on the Fire TV platform that support calendar displays. Search for calendar apps in the Amazon Appstore on your Fire TV. 3. HDMI Connection: If you prefer a wired connection, you can use an HDMI adapter for your iPad to connect it directly to the TV. This will allow you to display your iPad's screen on the TV. These methods should help you replicate a Skylight or Cozyla Calendar at a more affordable cost. If you need any assistance with the setup, feel free to ask!

  Answered 11 months ago by InsigniaCustomerSupport

  
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Q: QuestionIs this a Smart TV that can stream Netflix, Apple TV, Amazon Prime, etc.?

Asked 11 months ago by Twrow.

• A:Answer Yes, in fact the remote comes with buttons labeled for netflix, prime, peacock, I believe. I stream several services and have had no problems, except with my local cable company. If you subscribe to cable as well, you may need to check if you want to watch that on this television.

  Answered 11 months ago by xxxxxxVerified Purchase

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Q: QuestionCan I use an antenna cable with this tv

Asked 11 months ago by Anonymous.

• A:Answer Yes it is very easy to connect an antenna with this TV. You source it on the tv and "live" or "local" and it works really well.

  Answered 11 months ago by user889367Verified Purchase

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Q: Questionhow large does the table surface need to be for this 24 inch tv?

Asked 1 year ago by relax.

• A:Answer Thank you for your inquiry! For the Insignia™ 24" Class F20 Series LED Full HD Smart Fire TV, you'll need a table surface that accommodates its dimensions with the stand. The TV measures approximately 21.8 inches wide, 14.8 inches high, and 5.7 inches deep with the stand. Keith | Insignia Support https://www.bestbuy.com/site/insignia-24-class-f20-series-led-full-hd-smart-fire-tv/6490138.p?skuId=6490138

  Answered 1 year ago by InsigniaCustomerSupport

  
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Q: QuestionCan I connect an antenna to the tv to received local stations only? I am not interested in cable or streaming.

Asked 1 year ago by anon.

• A:Answer Yes, you can hook this TV to a regular antenna with the proper antenna cable.

  Answered 1 year ago by CavegeoVerified Purchase

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Q: QuestionWhere can I find the user guide for my 2021 model 24" TV? Your website has it well hidden!

Asked 1 year ago by BusyBanker.

• A:Answer I understand how frustrating it can be to find the right user guide. You can access the user manual for your Insignia™ 24" Class F20 Series LED Full HD Smart Fire TV here- https://files.bbystatic.com/3z04BLLXRRLbV64H1SU6Xg%3D%3D/User%2BGuide This guide includes setup instructions, connection details, and troubleshooting tips. If you need any specific information from the manual, feel free to ask! -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285

  Answered 1 year ago by InsigniaCustomerSupport

  
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Q: Questioni hooked up my tv as instructed but can’t get my regular channels. Scan show no channels found

Asked 1 year ago by Marge.

• A:Answer You will need to purchase an external antenna like used to called "rabbit ears" to get local channels. Also, Firestick does not play well with many cable providers who want to protect their income.

  Answered 11 months ago by user889367Verified Purchase

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Q: QuestionI ditched cable and don't have a fire stick, Can I use an antenna or do I need the fire stick which I really don't want.

Asked 1 year ago by CindyS.

• A:Answer Yes, you can use a regular antenna.

  Answered 1 year ago by CavegeoVerified Purchase

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