Questions & Answers

Name: Insignia™ - 24” Class LED HD Smart Fire TV Edition TV
Brand: Insignia™
SKU: 6247347
Price: 29.99 USD
Rating: 4.5 (1859 reviews)

Insignia™ - 24” Class LED HD Smart Fire TV Edition TV

Model:: NS-24DF310NA19; |
SKU:: 6247347

User rating, 4.5 out of 5 stars with 1859 reviews.

Highly rated by customers for:

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QuestionCan you download pluto tv?
Asked 6 years ago by Collins.
- Answer Yes, you can download Pluto as well as some other FREE and Fee paid TV apps like XUMO, Hulu Live and Free Pandora
  Answered 6 years ago by Joe1
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QuestionHow tall is the tv with the stand?
Asked 6 years ago by Julia.
- Answer Hi! The product height with the stand is 15.3 inches. For more information regarding dimensions, please check the "Specifications" section on Best Buy website after entering the model number of your product. Viri E. Insignia Support. https://www.insigniaproducts.com/contact-us
  Answered 6 years ago by InsigniaCustomerSupport
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QuestionI have mandatory Xfinity cable for my primary TV service. Can I put this TV on my patio without connecting to Xfinity service and watch local TV as well?
Asked 6 years ago by Cigarguy.
- Answer You need to connect a cable box using HDMI to watch cable channels. You need to connect an antenna to watch free over-the-air broadcasts from your local channels. David M. - Insignia Support
  Answered 6 years ago by InsigniaCustomerSupport
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QuestionI only want to be able to access local tv stations in my area. Can I do that with this smart tv.
Asked 6 years ago by Anonymous.
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QuestionOverall width. Physical not screen size and does it have front or side/rear speakers?
Asked 6 years ago by Jkj767.
- Answer The screen width is 21.9 in. The stand width from left to right at the widest part (footprint): 18.5 in. The TV also features the following Audio Outputs: 3.5 mm (Headphone Jack) and Digital Optical Output. You can connect a external speaker and place it in the position you need. David M. - Insignia Support
  Answered 6 years ago by InsigniaCustomerSupport
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QuestionIs there a sleep timer for this tv?
Asked 6 years ago by Spiderman.
- Answer Yes, the Fire TV Edition television features a Sleep Timer. Go to Home > Settings > Sleep Timer. Another option is press and hold the Home Button on the Voice Remote for 3 seconds to launch the Quick Access Menu, select Sleep Timer. This function turns off the TV in: 5 , 10 , 15 , 30 , 60, 90, 120, 150, 180 and 240 minutes. David M. - Insignia Support
  Answered 6 years ago by InsigniaCustomerSupport
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QuestionHow do I delete programs from the favorite list? There are too many that we do not watch.
Asked 6 years ago by Bobbi.
- Answer David M.'s answer above works perfectly!!!!! Thanks, David M!
  Answered 6 years ago by Bobbi
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QuestionWhat is quickest/easiest way to locate channels?
Asked 6 years ago by Bobbi.
- Answer Hi! I understand that you would like to set your TV to find channels. In this case, it depends on the signal that your TV is receiving and the device connected to it. So please, contact us so we can gather the necessary information and guide you. Viri E. Insignia Support. https://www.insigniaproducts.com/contact-us
  Answered 6 years ago by InsigniaCustomerSupport
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QuestionHow do I delete the spanish speaking programs from my favorites?
Asked 6 years ago by Bobbi.
- Answer To hide channels you don't watch for faster navigation: Press the home button, then select Settings > Live TV > Channel Management > All , scroll to the channel you want to hide and Press the Play /Pause button to Hide the Channel. David M. - Insignia Support
  Answered 6 years ago by InsigniaCustomerSupport
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QuestionWhat is the memory on the hard drive of this tv?
Asked 6 years ago by LonBrooklyn.
- Answer Hi! The internal memory of the Fire TV is of 4.23 GB. However, you can always check how much has been used by going to Home > Settings > Device & Software > About > Storage. If you need further assistance, please contact us on the following link. Viri E. Insignia Support. https://www.insigniaproducts.com/contact-us
  Answered 6 years ago by InsigniaCustomerSupport
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QuestionCan you surf the internet on this TV? How?
Asked 6 years ago by moeddd.
- Answer Hello, Thank you for choosing Insignia! I know you need to have the correct information for you to enjoy the features of this unit. For you to surf through the internet you need to have access to a WI-FI connection and from there, we have various of applications for you to download. Such as, amazon silk, firefox for fire TV and many more for you to check! -Arin A. Insignia Support Contact us: https://www.insigniaproducts.com/contact-us
  Answered 6 years ago by InsigniaCustomerSupport
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QuestionIs anyone else having trouble with the play station vue app? It’s not working properly and I have had the same problem on 2 sets of this model. Thanks
Asked 6 years ago by Steve.
- Answer For PlayStation Vue app support please visit: https://support.playstation.com/s/playstation-vue?language=en_US David M. - Insignia Support
  Answered 6 years ago by InsigniaCustomerSupport
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QuestionCan you mirror from a Samsung phone to screen on TV?
Asked 6 years ago by Anonymous.
- Answer The Fire TV Edition television does not support Screen Mirroring. You can connect a streaming device that supports it using HDMI. David M. - Insignia Support
  Answered 6 years ago by InsigniaCustomerSupport
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QuestionI reset my TV and now i cannot get past choosing the language. What did I do wrong and what can i do to correct it. I have only had the TV for about a month. I changed the batteries in the remote and all it will allow me to do is turn the TV on and off.
Asked 6 years ago by greatful.
- Answer Try to press the Home button for 1 minute to pair the remote to the Fire TV Edition television. For product support please call 1-877-467-4289 available from 8am to 9pm CT daily David M. - Insignia Support
  Answered 6 years ago by InsigniaCustomerSupport
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QuestionDo you have to purchase the Fire Stick add on to us the Netflix, Hulu, and Amazon prime features of the Smart TV? I am not really interested in the Fire Stick features or Echo Dot.
Asked 6 years ago by Anonymous.
- Answer A Fire Stick is not required because the Fire TV Edition television has the Fire TV experience already built-in. To watch Fire TV Edition TV Help Videos, please visit: https://www.amazon.com/gp/help/customer/display.html?nodeId=202162190 David M. - Insignia Support
  Answered 6 years ago by InsigniaCustomerSupport
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QuestionWill it work with a google hub?
Asked 6 years ago by W.
- Answer Hi W. The TV has it's own Voice Assistant built-in on the shape of Alexa from Amazon. As far as I'm aware off, it can only be controlled via other Alexa enabled devices. Charles V. - Insignia Support https://www.insigniaproducts.com/contact-us
  Answered 6 years ago by InsigniaCustomerSupport
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Question1} Where do I find HULU on the screen? 2) Where is the Cleveland PBS antenna station-I have the Akron PBS station on antenna TV
Asked 6 years ago by Anonymous.
- Answer To watch Fire TV Edition TV Help Videos, please visit: https://www.amazon.com/gp/help/customer/display.html?nodeId=202162190 To see the installed apps go to the Fire TV Home > Settings > Applications > Manage Installed Applications To see the scanned channels, use the included Voice Remote, press the home button, then select Settings > Live TV > Channel Management David M. - Insignia Support
  Answered 6 years ago by InsigniaCustomerSupport
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QuestionTV screen all jumpy when trying to watch sports with Comcast analog box, TV only 3 days old do I need to take it back?
Asked 6 years ago by Anonymous.
- Answer Hi! In this case, my recommendation would be for you to contact us, so we can try some basic troubleshooting steps with you, and check if this is an issue with the TV or something else. Viri E. Insignia Support. https://www.insigniaproducts.com/contact-us
  Answered 6 years ago by InsigniaCustomerSupport
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Questionwhat is the response time for this tv
Asked 6 years ago by jimmy.
- Answer The response time (typical): 14 ms. David M. - Insignia Support
  Answered 6 years ago by InsigniaCustomerSupport
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QuestionCan you plug a ROKU into a TV that has the Fire TV program in it, too?
Asked 6 years ago by materialgirl.
- Answer Hi. You can do this, no problems. As Roku connects via HDMI. Charles V. - Insignia Support https://www.insigniaproducts.com/contact-us
  Answered 6 years ago by InsigniaCustomerSupport
  Answer this question

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Questions & Answers

Insignia™ - 24” Class LED HD Smart Fire TV Edition TV

Q: QuestionCan you download pluto tv?

Q: QuestionHow tall is the tv with the stand?

Q: QuestionI have mandatory Xfinity cable for my primary TV service. Can I put this TV on my patio without connecting to Xfinity service and watch local TV as well?

Q: QuestionI only want to be able to access local tv stations in my area. Can I do that with this smart tv.

Q: QuestionOverall width. Physical not screen size and does it have front or side/rear speakers?

Q: QuestionIs there a sleep timer for this tv?

Q: QuestionHow do I delete programs from the favorite list? There are too many that we do not watch.

Q: QuestionWhat is quickest/easiest way to locate channels?

Q: QuestionHow do I delete the spanish speaking programs from my favorites?

Q: QuestionWhat is the memory on the hard drive of this tv?

Q: QuestionCan you surf the internet on this TV? How?

Q: QuestionIs anyone else having trouble with the play station vue app? It’s not working properly and I have had the same problem on 2 sets of this model. Thanks

Q: QuestionCan you mirror from a Samsung phone to screen on TV?

Q: QuestionI reset my TV and now i cannot get past choosing the language. What did I do wrong and what can i do to correct it. I have only had the TV for about a month. I changed the batteries in the remote and all it will allow me to do is turn the TV on and off.

Q: QuestionDo you have to purchase the Fire Stick add on to us the Netflix, Hulu, and Amazon prime features of the Smart TV? I am not really interested in the Fire Stick features or Echo Dot.

Q: QuestionWill it work with a google hub?

Q: Question1} Where do I find HULU on the screen? 2) Where is the Cleveland PBS antenna station-I have the Akron PBS station on antenna TV

Q: QuestionTV screen all jumpy when trying to watch sports with Comcast analog box, TV only 3 days old do I need to take it back?

Q: Questionwhat is the response time for this tv

Q: QuestionCan you plug a ROKU into a TV that has the Fire TV program in it, too?

QuestionCan you download pluto tv?

QuestionHow tall is the tv with the stand?

QuestionI have mandatory Xfinity cable for my primary TV service. Can I put this TV on my patio without connecting to Xfinity service and watch local TV as well?

QuestionI only want to be able to access local tv stations in my area. Can I do that with this smart tv.

QuestionOverall width. Physical not screen size and does it have front or side/rear speakers?

QuestionIs there a sleep timer for this tv?

QuestionHow do I delete programs from the favorite list? There are too many that we do not watch.

QuestionWhat is quickest/easiest way to locate channels?

QuestionHow do I delete the spanish speaking programs from my favorites?

QuestionWhat is the memory on the hard drive of this tv?

QuestionCan you surf the internet on this TV? How?

QuestionIs anyone else having trouble with the play station vue app? It’s not working properly and I have had the same problem on 2 sets of this model. Thanks

QuestionCan you mirror from a Samsung phone to screen on TV?

QuestionI reset my TV and now i cannot get past choosing the language. What did I do wrong and what can i do to correct it. I have only had the TV for about a month. I changed the batteries in the remote and all it will allow me to do is turn the TV on and off.

QuestionDo you have to purchase the Fire Stick add on to us the Netflix, Hulu, and Amazon prime features of the Smart TV? I am not really interested in the Fire Stick features or Echo Dot.

QuestionWill it work with a google hub?

Question1} Where do I find HULU on the screen? 2) Where is the Cleveland PBS antenna station-I have the Akron PBS station on antenna TV

QuestionTV screen all jumpy when trying to watch sports with Comcast analog box, TV only 3 days old do I need to take it back?

Questionwhat is the response time for this tv

QuestionCan you plug a ROKU into a TV that has the Fire TV program in it, too?